Ortel Belgium SIM card
Ortel Belgium SIM card - Regular SIM (mini SIM) is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Shipping by default is within Australia only
*Shipping to N.Z.: Please email a list of items and your delivery address to travelgear.com.au@gmail.com or give us a call at 0412333115 for a shipping quote - we'd love to help!
Pricing
All orders placed before 2.00pm Mon - Fri are shipped the same day, with eParcel Post with tracking for a flat rate. There is a 2-4 Day Delivery within Australian Eastern Capitals. Delivery to rural areas may take longer.
Upgrade to eParcel Express
On all orders, we offer an upgrade to eParcel Express. This is available at an extra cost and can be selected at checkout. This shipping method offers you next business day delivery to most locations Australia-wide (Note: may take longer for non-metropolitan areas).
Delivery
Wondering when your package will arrive? Orders received and paid for before 2pm (AEST) on business days are dispatched the same day - so you'll get your items the very next business day if your destination is within the Express Post Delivery Network. Orders placed after 2pm will be shipped the next business day.
If we are unable to ship your order within this timeframe (if an item is out of stock, for example), we will contact you within one business day.
Learn more about Australia Post shipping times here. Scroll down to the bottom of the page and click on the + on the right of "express post delivery postcodes".
All orders are dispatched from our warehouse located at 1 Pillapai Str. Charlestown, NSW 2290 Australia.
These updates ensure that all references to the old brand and location are accurately replaced with the current details for Travel Gear.
Return and Refund Policy
Return and Refund Policy
Faulty or broken items
If you do happen to receive a faulty product (most unlikely) please contact us for instructions on returning the item. We will of course replace or refund the item, and credit you with the return shipping costs, plus pay the shipping on the replacement item.
You may also return most new, unopened items in their packaging within 30 days of delivery for a full refund of purchase price. If you have ordered the wrong size, or just changed your mind, we will issue a credit for the goods only; but not return shipping costs. The goods must be in new condition in packaging and returned by standard air mail. The credit will be issued on receipt of the returned goods. Credits may take a few days to show in your account.
Due to health regulations we cannot accept some items (like underwear) for return (unless faulty).
Please contact us by email or phone to authorize the return. Please call us at travelgear on or email shop@travelgear.com.au
Description
Description
Ortel Mobile offers a cheap prepaid service for travellers visiting Belgium.
The Ortel Mobile SIM card offers:
- Prepaid SIM card with a Belgian mobile phone number. It's a prepaid SIM so there is no contract or credit check required.
- Call within Belgium for only €0.06 per minute to landline phones or €0.12 per minute to mobile phones.
- International calls start at only €0.01 per minute (€0.12 to landlines in Australia and €0.30 to mobile phones in Australia)
- Free incoming calls regardless of where the call originates
- Internet access €10 for 500MB (you must first activate your mobile internet bundle to avoid more expensive casual data rates)
- Includes €7.50 of call credit, with a bonus €5 credit after you register your service.
Includes €7.50 credit
Please note: The included €7.50 credit is only valid for 21 days from activation, so don’t activate your service more than a couple of weeks before travelling.
Call charges
Calls to landline phones in Belgium cost €0.06 per minute and calls to mobile phones in Belgium cost €0.12. A €0.15 call connection fee (flagfall) applies to these calls.
It costs €0.12 to send a text message to a Belgian mobile.
International call charges
Ortel Mobile has very cheap international calls (in some cases international calls are even cheaper than calls within Belgium).
International calls are subject to a €0.20 call connection fee (flagfall).
It costs €0.12 to send a text message to a mobile phone outside Belgium.
Is data available with this SIM card?
Yes. The casual rate for mobile internet is €0.50/MB, but you can easily reduce this by adding a mobile internet bundle.
Mobile Internet bundles are €10 for 1GB for 30 days and €15 for 2GB in 30 days. Send an SMS to get the special bundle rates.
Free calls to other Ortel and BASE mobile phones
When you top up you get bonus free minutes to call BASE mobile phones in Belgium plus Ortel Mobile phones in Belgium, France, Germany, Spain and Switzerland.
- A €5 top up gives you 20 free minutes
- A €10 top up gives you 60 free minutes
- A €20 top up gives you 180 free minutes
Topping up your Ortel Mobile Belgian SIM card
It is easy to top up online with refills available in denominations of €5, €10 and €20.
Top up at www.ortelmobile.be by using PayPal.
You can also buy top-up vouchers at thousands of convenience stores, service stations, tabacs and newstands throughout Belgium.
Please note that this is a Belgian SIM card.
You can only buy credit at shops in Belgium (although you can buy credit online if you have Paypal or a euro credit card issued by a European bank - UK credit cards not valid). Although it is a great SIM for travelling in Europe, you should only buy this SIM if Belgium is your first port of call in Europe and you should buy enough credit before leaving Belgium to travel around Europe.
Can I roam in other European countries with the Ortel Belgium SIM card?
Like other European SIM cards, you can roam in other European Union countries cheaply. With Ortel it costs €0.09 per minute to receive a call and €0.35 per minute to call most EU countries (€0.10 to call the UK) when roaming in other European Union countries.
Data is available when roaming outside Belgium, at €0.24¢ per MB within EU countries. In Australia data costs €3.34 per MB, so you want to switch data off when you are in Australia!
Please note, however, that roaming in non-European Union Countries (including European countries outside the EU such as Andorra or Switzerland) is expensive and best avoided.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
