TIM Brazil SIM card
TIM Brazil SIM card - Regular (mini) SIM is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Shipping by default is within Australia only
*Shipping to N.Z.: Please email a list of items and your delivery address to travelgear.com.au@gmail.com or give us a call at 0412333115 for a shipping quote - we'd love to help!
Pricing
All orders placed before 2.00pm Mon - Fri are shipped the same day, with eParcel Post with tracking for a flat rate. There is a 2-4 Day Delivery within Australian Eastern Capitals. Delivery to rural areas may take longer.
Upgrade to eParcel Express
On all orders, we offer an upgrade to eParcel Express. This is available at an extra cost and can be selected at checkout. This shipping method offers you next business day delivery to most locations Australia-wide (Note: may take longer for non-metropolitan areas).
Delivery
Wondering when your package will arrive? Orders received and paid for before 2pm (AEST) on business days are dispatched the same day - so you'll get your items the very next business day if your destination is within the Express Post Delivery Network. Orders placed after 2pm will be shipped the next business day.
If we are unable to ship your order within this timeframe (if an item is out of stock, for example), we will contact you within one business day.
Learn more about Australia Post shipping times here. Scroll down to the bottom of the page and click on the + on the right of "express post delivery postcodes".
All orders are dispatched from our warehouse located at 1 Pillapai Str. Charlestown, NSW 2290 Australia.
These updates ensure that all references to the old brand and location are accurately replaced with the current details for Travel Gear.
Return and Refund Policy
Return and Refund Policy
Faulty or broken items
If you do happen to receive a faulty product (most unlikely) please contact us for instructions on returning the item. We will of course replace or refund the item, and credit you with the return shipping costs, plus pay the shipping on the replacement item.
You may also return most new, unopened items in their packaging within 30 days of delivery for a full refund of purchase price. If you have ordered the wrong size, or just changed your mind, we will issue a credit for the goods only; but not return shipping costs. The goods must be in new condition in packaging and returned by standard air mail. The credit will be issued on receipt of the returned goods. Credits may take a few days to show in your account.
Due to health regulations we cannot accept some items (like underwear) for return (unless faulty).
Please contact us by email or phone to authorize the return. Please call us at travelgear on or email shop@travelgear.com.au
Description
Description
The TIM Brazil SIM card comes on the Infinity prepaid plan, which gives you unlimited text messages and internet access for R$0.75 (around 37c) per day.
Pre-activated with a Brazilian mobile phone number
This SIM card is pre-activated with a Brazilian mobile phone number so you will know your Brazilian mobile number before leaving home. This is ideal if you need to let friends and family know your contact details in Brazil prior to travelling and is particularly important if you need to get business cards printed or if you need to divert your home phone.
Call costs
- Call another TIM mobile R$ 0.75 per call
- Call another mobile network R$ 1.39/minute
- Call a landline R$ 0.70 per call
Long distance call costs (within Brazil)
- Call another TIM mobile R$ 0.75 per call
- Call another mobile network R$ 2.20/minute
- Call a landline R$ 2.20/minute
Incoming calls are free in Brasilia and R$ 0.50 per call outside Brasilia
Accessing data
There are several data packages you can add to your TIM Brazil mobile service:
Package | Data | Valid | Cost | How to add this package |
50MB Diário Web Dia | 50MB | One day | R$0.99 | Text WEB50 to 2000 |
100MB Diário Web Dia | 100MB | One day | R$1.99 | Text WEB100 to 2000 |
200MB Diário Web Dia | 200MB | One day | R$2.99 | Text WEB200 to 2000 |
500MB Mensal Web Més | 500MB | 30 days | R$19 | Text 500MB to 4141 |
1GB Mensal Web Més | 1GB | 30 days | R$29 | Text 1GB to 4141 |
3GB Mensal Web Més | 3GB | 30 days | R$59 | Text 3GB to 4141 |
5GB Mensal Web Més | 5GB | 30 days | R$69 | Text 5GB to 4141 |
If you have used up your daily data allowance you will continue to access unlimited data, but at a slower speed (this is a promotional deal that is good until the end of August 2016). You can also add additional data bundles to increase your high-speed data allowance.
Additional data bundles
Data | Cost | Valid | How to add additional data |
50MB | R$0.99 | One day | Text MAIS50 to 2000 |
100MB | R$1.99 | One day | Text MAIS100 to 2000 |
200MB | R$2.99 | One day | Text MAIS200 to 2000 |
150MB | R$3 | 30 days | Text MAISWEB to 4141 |
Please note that tethering (using your phone as a mobile Wi-Fi hotspot) is not allowed on this service.
Data settings
Most phones will automatically configure data settings for you, but sometimes you need to manually enter these settings into your phone.
If you have an Apple iPhone visit unlockit.co.nz from a Wi-Fi connection using your phone's Safari browser and follow the prompts (selecting Brazil and TIM) and your internet settings will automatically be configured on your phone.
For other phones you can manually enter the following settings:
APN: tim.br
Username: tim
Password: tim
Topping up your credit
You can top up your TIM Brazil account online at www.ding.com. You can also top up by purchasing top up vouchers from convenience stores and TIM shops throughout Brazil.
You can check your remaining balance by keying *222# into your phone.
How long does this SIM card stay active
The TIM Brazil SIM card remains active for six months from the last date that you top up your prepaid credit.
Contacting TIM customer service
Call *144 from your mobile or 041 11 2847 6144 from any other phone.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.