2degrees New Zealand SIM card
2degrees New Zealand SIM card - Triple Cut SIM size (mini, micro, nano) / Preloaded with $19 carryover combo plan is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
AUSTRALIAN ORDERS
Orders containing items that ALL have an In Stock or Clearance! status, placed prior to 12 Midday AEST, will generally be dispatched on the same day (on business days).
Can I pick up my order from your warehouse?
Currently, we are unable to offer a customer pickup service from our warehouse.
Region | Estimated Delivery (Standard) | Estimated Delivery (Express) | Eligible Next Business Day Postcodes (Express Post) |
---|---|---|---|
Melbourne | 2 to 4 business days | 1 to 3 business days | 3000-3207, 3340-3341, 3750, 3755-3757, 8000-8785 |
Sydney | 3 to 5 business days | 1 to 3 business days | 1000-1920, 2000-2249, 2555-2574, 2740-2786 |
Brisbane | 3 to 5 business days | 1 to 3 business days | 4000-4209, 9016-9019 |
Adelaide | 3 to 5 business days | 1 to 3 business days | 5000-5171, 5800-5950 |
Perth | 4 to 7 business days | 1 to 3 business days | CBD Only: 6000-6005, 6800-6899 |
Hobart | 3 to 5 business days | 1 to 3 business days | 7000-7019, 7050-7053, 7055, 7248-7251, 7253, 7258, 7261, 7267, 7275-7300, 7306, 7310 (township only), 7311-7315, 7320-7322, 7325, 7800-7899 |
Darwin | 4 to 7 business days | 1 to 3 business days | -- |
Canberra | 3 to 5 business days | 1 to 3 business days | 0200-0250, 2600-2620, 2900-29 |
HOW LONG WILL I HAVE TO WAIT FOR MY ORDER TO BE DELIVERED?
Most orders are shipped out same or next business day when ordering before 1pm (AEST).
We quote the time before an item ships for most products on our site. 95% of our items available to purchase are in stock and ready to ship! We ship items that are in stock same day (or at least within 24 hours) and items that aren't in stock can be sourced and packed for shipment in two to seven days. This is the time that it takes for us to ship the order, not the time it takes for the order to be delivered.
You will receive an email to let you know your item has been shipped, or if you have set up an account, you can login to check the status of your order at any time.
To work out the total delivery time you will need to add the shipping time quoted on our site to the following delivery times quoted by Australia Post, although in many cases can be quicker.
EXPRESS POST OR EXPRESS COURIER
If you need your order in a hurry and won't be home to sign for the package you can send it by Express Post or Express Courier, often next day in Victoria and usually cuts around two days off the delivery time for other destinations.
Express Post is mostly used for customers with Australia Post PO boxes.
Express Courier is usually with TOLL PRIORITY couriers and can be left with no signature required, so you are not required to be at home.
Delivery by express courier is usually 1-2 days to most areas in Australia, but delivery to remote areas may take longer.
Using Express Post or Courier also gives you a tracking number to trace your order.
Express Post is charged at a flat rate of $9.50 per order to Australia only, using Australia Post
Express Courier is charged at $15 per order (Australia only)
DO I HAVE TO BE HOME FOR MY ORDER TO BE DELIVERED?
No, just put in the comments box at checkout what you would prefer be done with the parcel (ie: leave at door)
If your parcel is sent by Australia Post, they may leave if they deem it is safe, or may card for pick up at your local post office.
If your parcel is shipped with Couriers Please, the parcel will be left with no signature, or you can login to nominate an alternate address.
If your parcel is shipped with TOLL DX EXPRESS, the parcel will be left with no signature if safe to do so, or (rarely) may be carded for pickup at your local news agency.
NEW ZEALAND ORDERS
For New Zealand orders, you have the choice of tracking for $15, or shipping without tracking.
Shipping with tracking will normally be via Australia Post Pack and track service which receives a tracking number. Please ensure NZ addresses are valid for NZ Post delivery, and note that customs clearance may delay your order, so we cannot guarantee a timeframe for delivery.
If your order is required in New Zealand in under two weeks, we recommend shipping with tracking.
Parcels normally reach the Auckland or Wellington regions within 5-7 business days, however other areas of New Zealand can take longer. Again, any delays at customs are out of our control, unfortunately. We will certainly pack and ship your order same or next business day, and email when shipment is sent.
INTERNATIONAL ORDERS
All International orders (except free New Zealand shipping) are shipped by Australia Post's Air Mail Pack and Track service (where available to your country).
Tracking will be provided for parcels thicker than 2cm. Tracking is not available to some countries. We are able to deliver to post office boxes and street addresses that are serviced by the postal service in your country.
Please note that certain products are not able to be shipped to international destinations due to international customs regulations. The product page will state this information if this is the case. Also, we are not able to ship to countries that pose a high risk of credit card fraud.
Most international orders arrive within two to three weeks, and often they arrive much sooner. In some cases delays at customs may delay the order. Unfortunately, any delay after we have shipped your order is totally out of our control for international orders.
The international shipping rates are weight-based. The weight of any item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full 500g. Please feel free to contact us (shop@travelgear.com.au) if you feel the postage rates are not what you expected based on your products - sometimes the calculator gets it wrong!
Standard International delivery charges can be estimated from your shopping basket page before you proceed with the order.
COMMENTS
Need to leave us a message or comment? Don't hesitate to contact us and we'll get back to you within 24 hours!
Return and Refund Policy
Return and Refund Policy
Faulty or broken items
If you do happen to receive a faulty product (most unlikely) please contact us for instructions on returning the item. We will of course replace or refund the item, and credit you with the return shipping costs, plus pay the shipping on the replacement item.
You may also return most new, unopened items in their packaging within 30 days of delivery for a full refund of purchase price. If you have ordered the wrong size, or just changed your mind, we will issue a credit for the goods only; but not return shipping costs. The goods must be in new condition in packaging and returned by standard air mail. The credit will be issued on receipt of the returned goods. Credits may take a few days to show in your account.
Due to health regulations we cannot accept some items (like underwear) for return (unless faulty).
Please contact us by email or phone to authorize the return. Please call us at travelgear on or email shop@travelgear.com.au
Description
Description
2degrees is New Zealand’s best value mobile network offering cheap calls and text messages as well as data on their prepaid pay as you go plans.
The 2degrees New Zealand SIM card:
- comes with your New Zealand mobile phone number (which is printed on the SIM card package)
- is pre-loaded with the $19 Carryover Combo, which gives you a bundle of calls and data (valued at NZD $19/month)
- is ready to use on arrival in New Zealand (a quick call once you're on the 2degrees network will have your SIM card active within a couple of minutes)
- is a multi-cut SIM card that will work in almost any unlocked phone that takes either a regular (mini), micro or nano size SIM card
Pre-loaded with the $19 Carryover Combo
This SIM card is pre-loaded with the $19 Carryover Combo so there is no need to load any credit before using it after arriving in New Zealand.
The 2degrees $19 Carryover Combo gives you:
- Unlimited incoming calls
- Unlimited calls to other 2degrees New Zealand mobile phones
- 200 minutes of calls to standard landline and mobile phones in New Zealand and Australia
- 1.25 GB data
- Unlimited text messages to Australian and New Zealand mobile phones
This plan is valid for one month. You need to top up at least another NZD $19 to continue your service for an additional month. Unused call minutes and data will roll over to the following month.
The included value (200 call minutes and 1.25 GB data) is only for use when travelling in New Zealand. Your included minutes can be used to call voicemail at a rate of one minute per voicemail call.
If you use up your calls and data before your month has finished, you will be charged the following standard 2degrees prepay rates:
Call a New Zealand landline or mobile phone | 44c per minute |
SMS text message to New Zealand mobile | 20c per message |
International SMS text message | 20c per message |
MMS picture message (to New Zealand and international mobile) | 50c per message |
Access voicemail | 20c per call |
Call 2degrees customer service (200) | Free |
018 directory enquiries | $1 per call |
0800 and 0508 toll-free calls | Free |
Data access | 50c per MB |
Adding extra data
When you have used up your included data, rather than pay the standard prepay rate of 50c/MB it is cheapest to add a data package.
Data | Cost | Validity | How to add data pack | How to stop data pack from renewing |
100MB | $6 | 1 month | Text buy 100MB to 233 | Text STOP 100MB to 233 |
300MB | $10 | 1 month | Text buy 300MB to 233 | Text STOP 300MB to 233 |
1GB | $20 | 1 month | Text buy 1GB to 233 | Text STOP 1GB to 233 |
3GB | $50 | 1 month | Text buy 3GB to 233 | Text STOP 3GB to 233 |
You can also add data packages (and stop auto-renewal of data packages) by using the 2degrees app.
International call rates
2degrees Prepay Plus international call rates are:
Country | Call mobile phone | Call landline phone | Send SMS text message | Send MMS picture message |
Australia | 44c/minute | 44c/minute | 20c/message | 50c/message |
Canada | 89c/minute | 89c/minute | 20c/message | 50c/message |
Ireland | 89c/minute | 89c/minute | 20c/message | 50c/message |
UK | 89c/minute | 89c/minute | 20c/message | 50c/message |
USA | 89c/minute | 89c/minute | 20c/message | 50c/message |
Cheaper international calls with the International Chat Pack
You can also add the $10 International Chat Pack, which is an add-on package that gives you 300 minutes of calls to the following selected destinations:
Mobile phones and landlines | Landline phones only |
Canada |
Belgium |
This add-on international call package costs $10 per month. To add this package you need to top up enough credit to cover the cost of the package and text the code buy INT300 to 233. This package will auto-renew each month until you text the code STOP INT300 to 233.
Topping up your 2degrees account
You can buy a top up voucher at any of over 6000 places throughout New Zealand including petrol stations, supermarkets and corner shops (dairies). Just look for any shop displaying the 2degrees, epay or ezipay logos.
The minimum top up amount is $20.
FAQ
Will the SIM card work in my mobile phone?
The 2degrees New Zealand pay as you go SIM card will work in any unlocked GSM mobile phone that operates at the 900Mhz band. This includes virtually all dual-band mobile phones from Europe and the UK.
How do I know if my phone is locked?
Before you travel put any SIM that’s not from your regular mobile network into your phone and turn it on. If your phone shows a network name it is unlocked, if it says something like “Network locked” or “SIM locked” then your phone is locked into your home network.
How can I unlock my phone?
If you’re still in the UK it is relatively easy to unlock your phone. If you are on a contract you can simply call up your regular mobile network’s customer service and ask them to unlock your phone. This will usually involve them giving you a code, which you enter into your phone to unlock it and make it compatible with SIM cards from all networks. Many networks will do this free of charge if you are a good customer, but some networks may charge you for this service. Alternatively you can go to a small independent mobile phone shop and pay them around £10 to get your phone unlocked (larger mobile phone shops may not offer this service but most small independent shops will).
If you are in New Zealand you can also try making an international call to your home mobile company to get an unlocking code, but occasionally you need to be calling from within that network’s coverage area (depending on your mobile network at home).
Is there a charge to recieve calls?
There is no charge to receive a call on any New Zealand mobile network. That means that you are never charged whenever anyone calls you in New Zealand as long as you have a New Zealand SIM card (such as the 2degrees SIM) in your mobile phone.
How long is my credit valid for?
Credit on your 2degrees pay as you go New Zealand SIM card is good for 365 days.
How much credit does my SIM card come with?
The 2degrees New Zealand pay as you go SIM card comes with the $19 Carryover combo preloaded. You will see that the credit balance is zero, but the package will be active and you will be able to make calls and use data straight away. If you need to add more credit, you can do this from newsagents and convenience stores.
What currency are the above prices quoted in?
Please note that the above call charges are quoted in New Zealand dollars.
Payment & Security
Payment methods
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