Additional Information

Additional Information
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Privacy policy

Privacy policy

At, one of our main priorities is the privacy of our visitors. This privacy policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our privacy policy, do not hesitate to contact us through email at

How we use your details

When you place an order we take your name, address and credit card details. This information will be shared by third-parties for the sole purpose of processing and shipping your order in the following manner:

Your credit card details are processed by eWay, PayPal or Square. These companies use your credit card details to process your payment. They use your email address to send you a credit card payment confirmation email. This information is processed securely and we never see your credit card details.

Your address is shared with our shipping partners (Australia Post, Sendle and Toll DX Express). This information is used for the sole purpose of delivering your order. We also share your email address with Sendle, which is used for the purpose of sending you order shipment, tracking and delivery confirmation email.

We do send a follow up email requesting a review. This email is sent by Yotpo, who manage the reviews on our website. If you are willing, we would love to hear your reviews, as they help both us and your fellow travellers form opinions. We love to hear your feedback anytime – please email

Your contact and invoice details are stored in Xero (our accounting software) for the purposes of complying with record keeping requirements mandated by the Australian Government and the Australian Taxation Office.

We partner with Affiilatly, AdRoll and Google to advertise on other websites. We also use BigCommerce which powers our online storefront and Google Analytics to measure the traffic to our website. These services use cookies, tracking pixels and related technologies.


Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Third-party privacy policies

It is necessary to share some details with third parties for the purpose of processing your order and operating our business. You may find a complete list of these Privacy Policies and their links here:


Online privacy policy only

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our privacy policy and agree to its terms and conditions.


This privacy policy was last updated on 14 October 2016. If there will be any update, amendment, or changes to our privacy policy then these will be posted on this page.