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Must Have Essential Travel Luggage - Bags & Security Gadgets!

BTC Bahamas SIM card

$24.00
Shipping calculated at checkout.

Delivery and Shipping

 

Shipping Policy

Reliable Domestic Shipping (Australia):

  • Standard Shipping: We provide reliable shipping within Australia.
  • Same-Day Dispatch: Orders placed before 2:00 PM Mon - Fri are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
  • Flat Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, ensuring delivery within 2-4 days to Australian Eastern Capitals. Delivery to rural areas may take slightly longer.

Upgrade to eParcel Express:

  • Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).

Delivery Timeline:

  • Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
  • Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
  • Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.

Shipping to New Zealand:

  • Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!

Additional Information:

  • Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."

Warehouse Location:

  • All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.

Why Choose Travel Gear?

  • Trustworthy Service: We are committed to providing reliable and prompt shipping services.
  • Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
  • Comprehensive Support: Our customer service team is always ready to assist you with any queries.

Contact Us:

 

Return and Refund Policy

Easy and Hassle-Free Returns Policy

Welcome to Our Easy Returns!

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.

How to Initiate a Return:

  1. Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).

    Include the following information:

    • Your order number
    • Details of the product(s) to be returned
    • Reason for the return

Special Exceptions for Personal and Food Items:

For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.

Non-returnable items include, but are not limited to:

  • Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
  • Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.

Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.

Returns at Our Expense:

We will replace, refund, or credit any product at our expense under the following conditions:

  • You received a damaged or faulty product (claims must be made immediately upon receipt).
  • We sent you the wrong product.
  • We did not meet fair trading requirements as governed by Australian law.

Shipping Returns:

  • If you received a product via Australia Post, our customer service team will email you a RAN.
  • Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.

Returns at Your Expense:

We accept returns even if:

  • You've changed your mind about the product.
  • You made an incorrect choice.
  • You failed to verify and accurately provide information when placing an order.

Conditions:

  • Claims must be made within 30 days of receiving your product.
  • Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
  • A restocking/admin fee of up to 20% of the item value may apply.

Shipping Your Return:

You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.

Return Authorisation Number (RAN):

A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.

Replacement and Refund Process:

  • Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
  • Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.

Need Assistance?

If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au  

 

Description

This prepaid SIM card from BTC (Bahamas Telecommunications Company) is the best way to avoid mobile roaming charges when visiting the Bahamas. Your SIM card comes with a Bahamas mobile phone number and there is no contract, credit check or monthly payment.

Call charges

Peak Off-peak Weekend
7am–7pm Monday–Friday 7pm–7am Monday–Friday All day Saturday–Sunday
33c/minute 15c/minute 20c/minute

SMS text messages

5c per message within the Bahamas, 15c per message for international text messages. SMS text messages are free to receive.

MMS picture messages

40c per message. MMS picture messages are free to receive.

Data charges

Data Valid for Cost
200MB one day $2.49/day
500MB three days $6.99/3 days
1GB seven days $9.99/7 days
400MB one month $10/month
1GB one month $20/month
2GB one month $30/month
5GB one month $49.99/month

Enter *205# into your phone’s keypad to add a data package. The casual data rate of 5c/KB will be charged if you do not add a data package.

Other calling features

All prepaid customers get caller ID, call waiting, multi-party calling and voicemail free of charge.

Coverage

BTC has coverage throughout the Bahamas. You can check your coverage here.

You phone needs to be compatible with the 850MHz and 1900MHz bands to work in the Bahamas. You will get 3G data access if your phone supports the 850MHz 3G band and faster 4G LTE data if it supports LTE band 17 (700MHz).

Adding credit

You can buy prepaid credit from convenience stores and supermarkets throughout the Bahamas. Once you have a phone card/top-up voucher you can apply it by dialling *44, then press 2 and enter the number on your phone card. You can also top up online here.

How long is my service valid for?

Your service will remain active for 90 days from when you last added credit to your prepaid account. Your account will become inactive if you go for more than 90 days before adding credit.

Above call charges are in Bahamian dollars and are exclusive of VAT.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Travel Gear

BTC Bahamas SIM card

$24.00

This prepaid SIM card from BTC (Bahamas Telecommunications Company) is the best way to avoid mobile roaming charges when visiting the Bahamas. Your SIM card comes with a Bahamas mobile phone number and there is no contract, credit check or monthly payment.

Call charges

Peak Off-peak Weekend
7am–7pm Monday–Friday 7pm–7am Monday–Friday All day Saturday–Sunday
33c/minute 15c/minute 20c/minute

SMS text messages

5c per message within the Bahamas, 15c per message for international text messages. SMS text messages are free to receive.

MMS picture messages

40c per message. MMS picture messages are free to receive.

Data charges

Data Valid for Cost
200MB one day $2.49/day
500MB three days $6.99/3 days
1GB seven days $9.99/7 days
400MB one month $10/month
1GB one month $20/month
2GB one month $30/month
5GB one month $49.99/month

Enter *205# into your phone’s keypad to add a data package. The casual data rate of 5c/KB will be charged if you do not add a data package.

Other calling features

All prepaid customers get caller ID, call waiting, multi-party calling and voicemail free of charge.

Coverage

BTC has coverage throughout the Bahamas. You can check your coverage here.

You phone needs to be compatible with the 850MHz and 1900MHz bands to work in the Bahamas. You will get 3G data access if your phone supports the 850MHz 3G band and faster 4G LTE data if it supports LTE band 17 (700MHz).

Adding credit

You can buy prepaid credit from convenience stores and supermarkets throughout the Bahamas. Once you have a phone card/top-up voucher you can apply it by dialling *44, then press 2 and enter the number on your phone card. You can also top up online here.

How long is my service valid for?

Your service will remain active for 90 days from when you last added credit to your prepaid account. Your account will become inactive if you go for more than 90 days before adding credit.

Above call charges are in Bahamian dollars and are exclusive of VAT.

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