Must Have Essential Travel Luggage - Bags & Security Gadgets!

dtac Happy Tourist Gang Thailand SIM card

$19.00
Shipping calculated at checkout.

Delivery and Shipping

 

Shipping Policy

Reliable Domestic Shipping (Australia):

  • Standard Shipping: We provide reliable shipping within Australia.
  • Same-Day Dispatch: Orders placed before 2:00 PM Mon - Fri are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
  • Flat Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, ensuring delivery within 2-4 days to Australian Eastern Capitals. Delivery to rural areas may take slightly longer.

Upgrade to eParcel Express:

  • Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).

Delivery Timeline:

  • Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
  • Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
  • Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.

Shipping to New Zealand:

  • Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!

Additional Information:

  • Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."

Warehouse Location:

  • All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.

Why Choose Travel Gear?

  • Trustworthy Service: We are committed to providing reliable and prompt shipping services.
  • Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
  • Comprehensive Support: Our customer service team is always ready to assist you with any queries.

Contact Us:

 

Return and Refund Policy

Welcome to Our Easy Returns!

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.

How to Initiate a Return:

  1. Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).

    Include the following information:

    • Your order number
    • Details of the product(s) to be returned
    • Reason for the return

Special Exceptions for Personal and Food Items:

For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.

Non-returnable items include, but are not limited to:

  • Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
  • Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.

Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.

Returns at Our Expense:

We will replace, refund, or credit any product at our expense under the following conditions:

  • You received a damaged or faulty product (claims must be made immediately upon receipt).
  • We sent you the wrong product.
  • We did not meet fair trading requirements as governed by Australian law.

Shipping Returns:

  • If you received a product via Australia Post, our customer service team will email you a RAN.
  • Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.

Returns at Your Expense:

We accept returns even if:

  • You've changed your mind about the product.
  • You made an incorrect choice.
  • You failed to verify and accurately provide information when placing an order.

Conditions:

  • Claims must be made within 30 days of receiving your product.
  • Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
  • A restocking/admin fee of up to 20% of the item value may apply.

Shipping Your Return:

You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.

Return Authorisation Number (RAN):

A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.

Replacement and Refund Process:

  • Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
  • Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.

Need Assistance?

If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au  

 

The dtac Happy Smartphone SIM card is ideal for travellers visiting Thailand with an Apple iPhon, Android phone or Windows Phone.

  • Comes with your Thai mobile phone number so you can tell people your contact details in Thailand before you leave home
  • Comes pre-loaded with seven days unlimited internet access
  • Comes pre-loaded with ฿15 credit
  • Includes unlimited free calls to other dtac Happy Tourist Gang customers

Call costs

Calls to any network in Thailand only 1.07 baht (approx. 4c) per minute. Text messages in Thailand are charged at 2.14 baht (approx. 8c) for a standard SMS (text) message and 5.35 baht (approx. 21c) for an MMS (picture) message. Internet access costs 2.14 baht (approx. 8c) per MB.

It is FREE to receive a call while using this sim card in Thailand.

International call costs

The cost of international calls depends on which prefix you put before the number you are calling. If you hold down 0 to get the + symbol (and in some instances dial international numbers stored in your phone's address book) you will be charged the dtac plus premium rate. The cheaper 004 standard rate will be charged if you dial 004 before the country code when making a call.

Other phone companies in Thailand operate international services using different international access codes, and using these instead of + or 004 will mean that you will be charged at different (sometimes cheaper) rates.

Premium international (+) Standard international (004)
Australia ฿17 (approx. 67c) per minute ฿6 (approx. 24c) per minute (landline)
฿7 (approx. 28c) per minute (mobile)
Canada ฿8 (approx. 16c) per minute ฿3 (approx. 12c) per minute
France ฿21 (approx. 83c) per minute ฿5 (approx. 20c) per minute (landline)
฿9 (approx. 36c) per minute (mobile)
Germany ฿21 (approx. 83c) per minute ฿5 (approx. 20c) per minute (landline)
฿8 (approx. 32c) per minute (mobile)
Ireland ฿28 (approx. $1.11) per minute ฿22 (approx. 87c) per minute
Netherlands ฿21 (approx. 83c) per minute ฿5 (approx. 20c) per minute (landline)
฿10 (approx. 40c) per minute (mobile)
New Zealand ฿22 (approx. 87c) per minute ฿14 (approx. 55c) per minute
Singapore ฿21 (approx. 83c) per minute ฿3 (approx. 12c) per minute
Switzerland ฿20 (approx. 79c) per minute ฿5 (approx. 20c) per minute (landline)
฿10 (approx. 40c) per minute (mobile)
United Kingdom ฿17 (approx. 67c) per minute ฿5 (approx. 20c) per minute (landline)
฿8 (approx. 32c) per minute (mobile)
United States of America ฿8 (approx. 32c) per minute ฿3 (approx. 12c) per minute

International text messages cost 8.56 baht (approx. 34c) to most countries.

Data packages

Your sim card includes seven days unlimited internet access, however your data speed is throttled down after you have used your first 500MB. After you have you have used your high-speed internet allowance (or after your seven days free internet access has finished) you may buy additional data at the following rates:

150MB/one day 1GB/one week 3GB/one month 5GB/one month
Price (incl. 7% VAT) ฿53 (approx. $2.09) ฿213 (approx. $8.41) ฿696 (approx. $27.49) ฿953 (approx. $37.65)
How to add data package *104*29*5720283*9# *104*28*5720283*9# *104*23*5720283*9# *104*22*5720283*9#

This sim card can be used in a data-only device

This sim card can be used in a data-only device such as a tablet (like an Apple iPad) or an unlocked mobile broadband dongle.

FAQ

Where can I buy top up vouchers?

Happy refill cards are available from most convenience stores throughout Thailand. You can refill online, but only after the number has been registered (ie: used for the first time) on the Thai network.

How long is the SIM card valid for?

SIM is valid for 30 days each time you top up with 100 baht. Topping up larger amounts extends the validity of your SIM by longer periods up to a maximum of 365 days.

How can I check my internet usage?

You can check your usage balance of Happy internet via dialing *101*4# (free of charge) or website www.happy.co.th/internetwebservices or calling 1678 dtac call centre (3 baht per call).

How can I check my credit balance?

Just dial *101*9#

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Travel Gear

dtac Happy Tourist Gang Thailand SIM card

$19.00

The dtac Happy Smartphone SIM card is ideal for travellers visiting Thailand with an Apple iPhon, Android phone or Windows Phone.

Call costs

Calls to any network in Thailand only 1.07 baht (approx. 4c) per minute. Text messages in Thailand are charged at 2.14 baht (approx. 8c) for a standard SMS (text) message and 5.35 baht (approx. 21c) for an MMS (picture) message. Internet access costs 2.14 baht (approx. 8c) per MB.

It is FREE to receive a call while using this sim card in Thailand.

International call costs

The cost of international calls depends on which prefix you put before the number you are calling. If you hold down 0 to get the + symbol (and in some instances dial international numbers stored in your phone's address book) you will be charged the dtac plus premium rate. The cheaper 004 standard rate will be charged if you dial 004 before the country code when making a call.

Other phone companies in Thailand operate international services using different international access codes, and using these instead of + or 004 will mean that you will be charged at different (sometimes cheaper) rates.

Premium international (+) Standard international (004)
Australia ฿17 (approx. 67c) per minute ฿6 (approx. 24c) per minute (landline)
฿7 (approx. 28c) per minute (mobile)
Canada ฿8 (approx. 16c) per minute ฿3 (approx. 12c) per minute
France ฿21 (approx. 83c) per minute ฿5 (approx. 20c) per minute (landline)
฿9 (approx. 36c) per minute (mobile)
Germany ฿21 (approx. 83c) per minute ฿5 (approx. 20c) per minute (landline)
฿8 (approx. 32c) per minute (mobile)
Ireland ฿28 (approx. $1.11) per minute ฿22 (approx. 87c) per minute
Netherlands ฿21 (approx. 83c) per minute ฿5 (approx. 20c) per minute (landline)
฿10 (approx. 40c) per minute (mobile)
New Zealand ฿22 (approx. 87c) per minute ฿14 (approx. 55c) per minute
Singapore ฿21 (approx. 83c) per minute ฿3 (approx. 12c) per minute
Switzerland ฿20 (approx. 79c) per minute ฿5 (approx. 20c) per minute (landline)
฿10 (approx. 40c) per minute (mobile)
United Kingdom ฿17 (approx. 67c) per minute ฿5 (approx. 20c) per minute (landline)
฿8 (approx. 32c) per minute (mobile)
United States of America ฿8 (approx. 32c) per minute ฿3 (approx. 12c) per minute

International text messages cost 8.56 baht (approx. 34c) to most countries.

Data packages

Your sim card includes seven days unlimited internet access, however your data speed is throttled down after you have used your first 500MB. After you have you have used your high-speed internet allowance (or after your seven days free internet access has finished) you may buy additional data at the following rates:

150MB/one day 1GB/one week 3GB/one month 5GB/one month
Price (incl. 7% VAT) ฿53 (approx. $2.09) ฿213 (approx. $8.41) ฿696 (approx. $27.49) ฿953 (approx. $37.65)
How to add data package *104*29*5720283*9# *104*28*5720283*9# *104*23*5720283*9# *104*22*5720283*9#

This sim card can be used in a data-only device

This sim card can be used in a data-only device such as a tablet (like an Apple iPad) or an unlocked mobile broadband dongle.

FAQ

Where can I buy top up vouchers?

Happy refill cards are available from most convenience stores throughout Thailand. You can refill online, but only after the number has been registered (ie: used for the first time) on the Thai network.

How long is the SIM card valid for?

SIM is valid for 30 days each time you top up with 100 baht. Topping up larger amounts extends the validity of your SIM by longer periods up to a maximum of 365 days.

How can I check my internet usage?

You can check your usage balance of Happy internet via dialing *101*4# (free of charge) or website www.happy.co.th/internetwebservices or calling 1678 dtac call centre (3 baht per call).

How can I check my credit balance?

Just dial *101*9#

Choose SIM size:

  • Nano SIM
  • Regular or micro SIM (all other phones)
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