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Travel Gear  |  SKU: FIDO

Fido Canada SIM card

$39.00


Delivery and Shipping

AUSTRALIAN ORDERS 

Orders containing items that ALL have an In Stock or Clearance! status, placed prior to 12 Midday AEST, will generally be dispatched on the same day (on business days).

Can I pick up my order from your warehouse?

Currently, we are unable to offer a customer pickup service from our warehouse.

Check Australian Standard Delivery Costs Before Checkout: See rates for all Australian Deliveries via Australia Post eParcel Domestic Service prior to finalizing your order.

Region   Estimated Delivery (Standard) Estimated Delivery (Express) Eligible Next Business Day Postcodes (Express Post)
Melbourne 2 to 4 business days 1 to 3 business days 3000-3207, 3340-3341, 3750, 3755-3757, 8000-8785
Sydney 3 to 5 business days 1 to 3 business days 1000-1920, 2000-2249, 2555-2574, 2740-2786
Brisbane 3 to 5 business days 1 to 3 business days 4000-4209, 9016-9019
Adelaide 3 to 5 business days 1 to 3 business days 5000-5171, 5800-5950
Perth 4 to 7 business days 1 to 3 business days CBD Only: 6000-6005, 6800-6899
Hobart 3 to 5 business days 1 to 3 business days 7000-7019, 7050-7053, 7055, 7248-7251, 7253, 7258, 7261, 7267, 7275-7300, 7306, 7310 (township only), 7311-7315, 7320-7322, 7325, 7800-7899
Darwin 4 to 7 business days 1 to 3 business days --
Canberra 3 to 5 business days 1 to 3 business days 0200-0250, 2600-2620, 2900-29

 

HOW LONG WILL I HAVE TO WAIT FOR MY ORDER TO BE DELIVERED?

Most orders are shipped out same or next business day when ordering before 1pm (AEST).

We quote the time before an item ships for most products on our site. 95% of our items available to purchase are in stock and ready to ship! We ship items that are in stock same day (or at least within 24 hours) and items that aren't in stock can be sourced and packed for shipment in two to seven days. This is the time that it takes for us to ship the order, not the time it takes for the order to be delivered.

You will receive an email to let you know your item has been shipped, or if you have set up an account, you can login to check the status of your order at any time.

To work out the total delivery time you will need to add the shipping time quoted on our site to the following delivery times quoted by Australia Post, although in many cases can be quicker.  

EXPRESS POST OR EXPRESS COURIER

If you need your order in a hurry and won't be home to sign for the package you can send it by Express Post or Express Courier, often next day in Victoria and usually cuts around two days off the delivery time for other destinations.

Express Post is mostly used for customers with Australia Post PO boxes.

Express Courier is usually with TOLL PRIORITY couriers and can be left with no signature required, so you are not required to be at home.
Delivery by express courier is usually 1-2 days to most areas in Australia, but delivery to remote areas may take longer.

Using Express Post or Courier also gives you a tracking number to trace your order.

Express Post is charged at a flat rate of $9.50 per order to Australia only, using Australia Post

Express Courier is charged at $15 per order (Australia only) 

DO I HAVE TO BE HOME FOR MY ORDER TO BE DELIVERED?

No, just put in the comments box at checkout what you would prefer be done with the parcel (ie: leave at door)

If your parcel is sent by Australia Post, they may leave if they deem it is safe, or may card for pick up at your local post office.
If your parcel is shipped with Couriers Please, the parcel will be left with no signature, or you can login to nominate an alternate address.
If your parcel is shipped with TOLL DX EXPRESS, the parcel will be left with no signature if safe to do so, or (rarely) may be carded for pickup at your local news agency. 

NEW ZEALAND ORDERS 

For New Zealand orders, you have the choice of tracking for $15, or shipping without tracking.


Shipping with tracking will normally be via Australia Post Pack and track service which receives a tracking number. Please ensure NZ addresses are valid for NZ Post delivery, and note that customs clearance may delay your order, so we cannot guarantee a timeframe for delivery.

If your order is required in New Zealand in under two weeks, we recommend shipping with tracking. 

Parcels normally reach the Auckland or Wellington regions within 5-7 business days, however other areas of New Zealand can take longer. Again, any delays at customs are out of our control, unfortunately. We will certainly pack and ship your order same or next business day, and email when shipment is sent. 

INTERNATIONAL ORDERS

All International orders (except free New Zealand shipping) are shipped by Australia Post's Air Mail Pack and Track service (where available to your country).

Tracking will be provided for parcels thicker than 2cm. Tracking is not available to some countries. We are able to deliver to post office boxes and street addresses that are serviced by the postal service in your country.

Please note that certain products are not able to be shipped to international destinations due to international customs regulations. The product page will state this information if this is the case. Also, we are not able to ship to countries that pose a high risk of credit card fraud.

Most international orders arrive within two to three weeks, and often they arrive much sooner. In some cases delays at customs may delay the order. Unfortunately, any delay after we have shipped your order is totally out of our control for international orders.

The international shipping rates are weight-based. The weight of any item can be found on its product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full 500g. Please feel free to contact us (shop@travelgear.com.au) if you feel the postage rates are not what you expected based on your products - sometimes the calculator gets it wrong!

Standard International delivery charges can be estimated from your shopping basket page before you proceed with the order.  

COMMENTS

Need to leave us a message or comment? Don't hesitate to contact us and we'll get back to you within 24 hours! 

Return and Refund Policy

Faulty or broken items

If you do happen to receive a faulty product (most unlikely) please contact us for instructions on returning the item. We will of course replace or refund the item, and credit you with the return shipping costs, plus pay the shipping on the replacement item.

You may also return most new, unopened items in their packaging within 30 days of delivery for a full refund of purchase price. If you have ordered the wrong size, or just changed your mind, we will issue a credit for the goods only; but not return shipping costs. The goods must be in new condition in packaging and returned by standard air mail. The credit will be issued on receipt of the returned goods. Credits may take a few days to show in your account.

Due to health regulations we cannot accept some items (like underwear) for return (unless faulty).

Please contact us by email or phone to authorize the return.  Please call us at travelgear on  or email shop@travelgear.com.au

Description

Fido was the first network to provide a GSM mobile network in Canada and it offers a good value mobile phone solution for travellers visiting Canada.

Prepaid plans

There are several prepaid plans, which fall under three categories: By the Month, By the Day and By the Minute.

By the Month

The By the Month plans have a monthly fee which entitles you to either a combination of talk and text, or cheaper calls. The daytime and evening and weekend minutes apply both to outgoing and incoming calls. 

By the Day

Fido’s By the Day plans are a good option for travellers who won’t be visiting Canada for a full month. These plans are also ideal for people who don’t use their phone every day. 

By the Minute

The simplest plan is ideal for people who don’t use their phone frequently.

The charge per minute applies to both outgoing and incoming calls. On all prepaid plans, a 75c 911 emergency access fee will be taken from your account balance every month.

Long distance and international calls

International calls to the United States and long distance calls within Canada are charged at 40c per minute. Please note that these charges are on top of the cost of a regular local call.

International calls to landlines and mobile phones in Australia and the UK cost 75c per minute. Calls to New Zealand cost $1.10 per minute and calls to Singapore cost 91c per minute.

Save on international distance calls home

You can significantly reduce the cost of international calls with the Rebtel service. Rebtel works by assigning a local US number to each of the regular international numbers you call, then you simply call this local number and your call is diverted to the international number. You are charged for a national call by T-Mobile and the international portion of the call is paid to Rebtel at USD 2¢ per minute to Australian landlines and USD 16¢ per minute to Australian mobiles. Check the Rebtel website for rates to other countries .

It only takes around five to 10 minutes to set up a Rebtel account online, however you need to access the internet as soon as you arrive in the US to complete the set up process as Rebtel sends you a text message with your activation code before asigning local US numbers to your international phone numbers. Once it is set up, however, it is a very easy system especially if you save your Rebtel numbers to your phone's address book.

Alernatively, if you have a smart phone with Wi-Fi wireless internet access that can run the Skype app (such as Android phones and the Apple iPhone), then this is another option for making cheap international calls. Please note that you need to be in a Wi-Fi wireless internet hotspot, many coffee shops and even some city parks in the United States have free wireless internet access.

Coverage

Fido has very good coverage in most populated areas of Canada.Topping up your credit

You can top up your credit at thousands of outlets Canada-wide including convenience stores, petrol stations and supermarkets.

Activating your SIM

You can activate your Fido Canada SIM card online. At this point you can choose your plan and add any add-ons for data and discount long distance calls. You also need to specify your local area as calls are cheaper in your local area and upon activation you get a phone number with a local area code.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Travel Gear

Fido Canada SIM card

$39.00

Fido was the first network to provide a GSM mobile network in Canada and it offers a good value mobile phone solution for travellers visiting Canada.

Prepaid plans

There are several prepaid plans, which fall under three categories: By the Month, By the Day and By the Minute.

By the Month

The By the Month plans have a monthly fee which entitles you to either a combination of talk and text, or cheaper calls. The daytime and evening and weekend minutes apply both to outgoing and incoming calls. 

By the Day

Fido’s By the Day plans are a good option for travellers who won’t be visiting Canada for a full month. These plans are also ideal for people who don’t use their phone every day. 

By the Minute

The simplest plan is ideal for people who don’t use their phone frequently.

The charge per minute applies to both outgoing and incoming calls. On all prepaid plans, a 75c 911 emergency access fee will be taken from your account balance every month.

Long distance and international calls

International calls to the United States and long distance calls within Canada are charged at 40c per minute. Please note that these charges are on top of the cost of a regular local call.

International calls to landlines and mobile phones in Australia and the UK cost 75c per minute. Calls to New Zealand cost $1.10 per minute and calls to Singapore cost 91c per minute.

Save on international distance calls home

You can significantly reduce the cost of international calls with the Rebtel service. Rebtel works by assigning a local US number to each of the regular international numbers you call, then you simply call this local number and your call is diverted to the international number. You are charged for a national call by T-Mobile and the international portion of the call is paid to Rebtel at USD 2¢ per minute to Australian landlines and USD 16¢ per minute to Australian mobiles. Check the Rebtel website for rates to other countries .

It only takes around five to 10 minutes to set up a Rebtel account online, however you need to access the internet as soon as you arrive in the US to complete the set up process as Rebtel sends you a text message with your activation code before asigning local US numbers to your international phone numbers. Once it is set up, however, it is a very easy system especially if you save your Rebtel numbers to your phone's address book.

Alernatively, if you have a smart phone with Wi-Fi wireless internet access that can run the Skype app (such as Android phones and the Apple iPhone), then this is another option for making cheap international calls. Please note that you need to be in a Wi-Fi wireless internet hotspot, many coffee shops and even some city parks in the United States have free wireless internet access.

Coverage

Fido has very good coverage in most populated areas of Canada.Topping up your credit

You can top up your credit at thousands of outlets Canada-wide including convenience stores, petrol stations and supermarkets.

Activating your SIM

You can activate your Fido Canada SIM card online. At this point you can choose your plan and add any add-ons for data and discount long distance calls. You also need to specify your local area as calls are cheaper in your local area and upon activation you get a phone number with a local area code.

Choose SIM size:

  • Regular SIM (mini SIM)
  • Micro SIM
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