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Must Have Essential Travel Luggage - Bags & Security Gadgets!

LIME St Lucia SIM card

$24.00
Shipping calculated at checkout.

Delivery and Shipping

 

Shipping Policy

Reliable Domestic Shipping (Australia):

  • Standard Shipping: We provide reliable shipping within Australia.
  • Same-Day Dispatch: Orders placed before 2:00 PM Mon - Fri are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
  • Flat Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, ensuring delivery within 2-4 days to Australian Eastern Capitals. Delivery to rural areas may take slightly longer.

Upgrade to eParcel Express:

  • Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).

Delivery Timeline:

  • Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
  • Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
  • Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.

Shipping to New Zealand:

  • Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!

Additional Information:

  • Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."

Warehouse Location:

  • All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.

Why Choose Travel Gear?

  • Trustworthy Service: We are committed to providing reliable and prompt shipping services.
  • Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
  • Comprehensive Support: Our customer service team is always ready to assist you with any queries.

Contact Us:

 

Return and Refund Policy

Welcome to Our Easy Returns!

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.

How to Initiate a Return:

  1. Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).

    Include the following information:

    • Your order number
    • Details of the product(s) to be returned
    • Reason for the return

Special Exceptions for Personal and Food Items:

For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.

Non-returnable items include, but are not limited to:

  • Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
  • Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.

Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.

Returns at Our Expense:

We will replace, refund, or credit any product at our expense under the following conditions:

  • You received a damaged or faulty product (claims must be made immediately upon receipt).
  • We sent you the wrong product.
  • We did not meet fair trading requirements as governed by Australian law.

Shipping Returns:

  • If you received a product via Australia Post, our customer service team will email you a RAN.
  • Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.

Returns at Your Expense:

We accept returns even if:

  • You've changed your mind about the product.
  • You made an incorrect choice.
  • You failed to verify and accurately provide information when placing an order.

Conditions:

  • Claims must be made within 30 days of receiving your product.
  • Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
  • A restocking/admin fee of up to 20% of the item value may apply.

Shipping Your Return:

You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.

Return Authorisation Number (RAN):

A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.

Replacement and Refund Process:

  • Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
  • Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.

Need Assistance?

If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au  

 

Description

LIME (Landline, Internet, Mobile, Entertainment) operates mobile services throughout the Caribbean with mobile networks in Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St Kitts & Nevis, St Lucia, St Vincent & the Grenadines and Turks & Caicos. The extensive coverage throughout the Caribbean has the additional benefit of One Rate Roaming, which offers very cheap rates when roaming with a LIME SIM in other LIME networks throughout the Caribbean.

Call rates

LIME has cheap and easy-to-understand pay-as-you-go rate plans in St Lucia and all incoming calls and text messages are free.

Daytime: Monday-Friday 6am-8pm
Evening: Monday-Friday 8pm-6am
Weekend: Midnight Friday-Midnight Sunday

AllTalk Plus

If you plan on using your phone a lot in St Lucia, LIME's AllTalk Plus plan is a good option, which includes data and a large bundle of inclusive minutes.

LIME's AllTalk Plus plan costs EC$135 (approx: $48.53) and gives you one month of:

  • 1500 minutes
  • 1500 text messages
  • 1 GB data

To change to this plan, text ALLTALK to 4255. To keep this plan alive you will need to reactivate this plan every 30 days.

One Rate Roaming

One Rate Roaming allows you to roam on LIME's networks in Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St Kitts & Nevis, St Lucia, St Vincent & the Grenadines and Turks & Caicos and pay one flat rate for calls within the Caribbean.

  • Outbound calls within the country you are roaming in – USD 39¢ per minute
  • Calls to St Lucia – USD 39¢ per minute
  • Incoming calls – USD 21¢
  • Text messages – USD 10¢

Frequently asked questions

What GSM band do mobile phones operate in St Lucia?

LIME's St Lucia network operates at 850Mhz so you will need an unlocked quad-band phone to work in St Lucia.

How do I contact LIME customer service?

Simply call 211 from your mobile (from St Lucia).

Prices are in East Caribbean dollars (One Rate Roaming rates are in US dollars). Prices in Australian dollars (rounded to the nearest cent) are for reference only and are based on the exchange rate on 10 March 2011.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Travel Gear

LIME St Lucia SIM card

$24.00

LIME (Landline, Internet, Mobile, Entertainment) operates mobile services throughout the Caribbean with mobile networks in Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St Kitts & Nevis, St Lucia, St Vincent & the Grenadines and Turks & Caicos. The extensive coverage throughout the Caribbean has the additional benefit of One Rate Roaming, which offers very cheap rates when roaming with a LIME SIM in other LIME networks throughout the Caribbean.

Call rates

LIME has cheap and easy-to-understand pay-as-you-go rate plans in St Lucia and all incoming calls and text messages are free.

Daytime: Monday-Friday 6am-8pm
Evening: Monday-Friday 8pm-6am
Weekend: Midnight Friday-Midnight Sunday

AllTalk Plus

If you plan on using your phone a lot in St Lucia, LIME's AllTalk Plus plan is a good option, which includes data and a large bundle of inclusive minutes.

LIME's AllTalk Plus plan costs EC$135 (approx: $48.53) and gives you one month of:

To change to this plan, text ALLTALK to 4255. To keep this plan alive you will need to reactivate this plan every 30 days.

One Rate Roaming

One Rate Roaming allows you to roam on LIME's networks in Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St Kitts & Nevis, St Lucia, St Vincent & the Grenadines and Turks & Caicos and pay one flat rate for calls within the Caribbean.

Frequently asked questions

What GSM band do mobile phones operate in St Lucia?

LIME's St Lucia network operates at 850Mhz so you will need an unlocked quad-band phone to work in St Lucia.

How do I contact LIME customer service?

Simply call 211 from your mobile (from St Lucia).

Prices are in East Caribbean dollars (One Rate Roaming rates are in US dollars). Prices in Australian dollars (rounded to the nearest cent) are for reference only and are based on the exchange rate on 10 March 2011.

Choose SIM size:

  • Regular SIM (mini SIM)
  • Micro SIM
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