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O2

O2 Pay & Go UK SIM card

$10.00

O2

O2 Pay & Go UK SIM card

$10.00
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We now offer the O2 UK SIM cards on five different rate plans, Classic Pay As You Go, O2 International SIM and three O2 Big Bundle UK SIM plans. This SIM for AUD $10 does not include credit, however you may purchase credit by adding it in the option above or purchasing separately here at travelgear

The O2 UK SIM card at a glance:

includedcredit.png
Your O2 UK SIM card does not comes with any credit, however it is easy to top up your SIM with more credit online or at thousands of shops throughout the UK including newsagents at all major airports.
You can also buy credit here with us before you travel by choosing the credit option above, or click here at travelgear

callchargesuk.png
You have the choice of buying a SIM card pre-activated on one of four rate plans. Your call charges will depend on which tariff (plan) you choose:
o2-tarrifs-feb2017.png

The above rates apply when using the O2 UK SIM card in the United Kingdom and the inclusive value in your Big Bundle package can only be used when in the UK. Roaming rates will apply when using this SIM card in other countries.
icon-tick.png Your choice of a cheap UK call and data bundle SIM or cheap international calls SIM
icon-tick.png Cheap international calls and text messages with the International SIM (there is also the option of adding a bolt-on to the Classic Pay As You Go tariff that gives you discounted international calls)
icon-tick.png Inclusive 2GB, 5GB or 20GB 4G data package with the Big Bundle SIM. Customers on Classic Pay As You Go pay 5p/MB and International SIM customers pay the standard data charge of £1/day. There are also several data bolt-ons that gives you cheaper internet access (£6/month for 500MB or £10/month for 1GB) if you choose either Classic Pay As You Go or the International SIM tariff.
icon-tick.png Unlimited incoming calls.
icon-tick.png Cheap roaming rates for calls in most European countries.

Read here for more information about O2's call charges.


intlcalls.png


Choose the International SIM tariff for cheap international calls from the UK.
icon-tick.png Calls to Australia cost 3p/minute to landlines and 12p/minute to mobile phones.
icon-tick.png International text messages cost 14p per message.

The Classic Pay As You Go tariff has higher international call charges (£1.50 per minute to Australia), but with this plan there is the option of adding a bolt-on package (for £2/month) which gives you discounted international calls (at the same rates as the International SIM tariff)

The Big Bundle tariffs have higher international call charges (£1.50 per minute to Australia) but these plans come with generous data bundles so you can use services like Facetime, Localphone, Rebtel, Skype and Viber for calls home.

Read here for more information about O2's international call charges.

data.png
Choose one of the Big Bundle plans for a generous allowance of included 4G LTE data (2GB on the £15 Big Bundle tariff, 5GB on the £25 Big Bundle tariff and 20GB on the £30 Big Bundle tariff).

If you choose the International SIM tariff (or if you have used your included Big Bundle data allowance) you will pay the standard data rate of £1/day (this charge gives you unlimited data on the International SIM tariff but only 50MB/day on the Big Bundle tariffs), or you can add a data bolt-on for cheaper internet access if you are on the International SIM tariff. The most popular data bolt-ons cost £6/month for 500MB data access or £10/month for 1GB data. In addition to either 500MB or 1GB of 4G data, these bolt-ons also give you unlimited internet access at thousands of Wi-Fi hotspots throughout the UK.

The Classic Pay As You go tariff is the most expensive option for data access and is really best if you need minimal data access or plan on using it mostly outside the UK, however with this plan it is still possible to add one of the same bolt-on data packages that are available on the International SIM tariff.

Read here for more information about O2's web bolt-ons.

importantinformation.png 
icon-attention.png Requires an unlocked phone (read here for more information).
icon-attention.png You will receive your UK mobile phone number with the SIM (printed on the packet)
icon-attention.png Standard call and data charges and data bolt-on rates only apply while you use this phone within the UK. Additional charges apply if you use your phone outside the UK (although roaming rates in most European countries are very reasonable). Read here for more information about using the O2 UK SIM while travelling in Europe.
icon-attention.png Tethering (using your phone as a mobile hotspot) is not allowed.
icon-attention.png If you have a BlackBerry, you will need to add the BlackBerry bolt-on for an additional £5/month to enable internet access.

An O2 SIM card in your phone gives you cheap local and international calls from the UK (cheap international calls are available only on the International SIM tariff or the Classic Pay As You Go tariff with the international calling bolt-on package, but international calls are more expensive with one of the Big Bundle tariffs). O2's main advantage over other UK SIM cards is the excellent range of bolt-ons that give you internet access, cheap international calls and cheap European roaming.

You have a choice of a SIM card pre-activated on your choice of five different O2 Pay & Go tariffs. The best option will depend on the type of calls you plan on making and how much data access you need. There are also several add-on options that let you add extra data and all O2 prepaid tariffs offer low-cost roaming when used in other European countries. Overall an O2 SIM card is an excellent choice if you're visiting the UK and making side trips to Europe.

  International SIM Classic Pay As You Go £15 Big Bundle £25 Big Bundle £30 Big Bundle
Call UK landline or mobile phone 30p per minute 5p per minute First 750 minutes each month free, then 35p per minute First 3000 minutes each month free, then 35p per minute First 3000 minutes each month free, then 35p per minute
Call Australian landline phone 3p per minute £1.50 per minute (3p/minute if you add an international bolt-on) £1.50 per minute
(or use an app such as Facetime, Rebtel, Skype or Viber for cheaper international calls)
£1.50 per minute
(or use an app such as Facetime, Rebtel, Skype or Viber for cheaper international calls)
£1.50 per minute
(or use an app such as Facetime, Rebtel, Skype or Viber for cheaper international calls)
Call Australian mobile phone 12p per minute £1.50 per minute (12p/minute if you add an international bolt-on) £1.50 per minute
(or use an app such as Facetime, Rebtel, Skype or Viber for cheaper international calls)
£1.50 per minute
(or use an app such as Facetime, Rebtel, Skype or Viber for cheaper international calls)
£1.50 per minute
(or use an app such as Facetime, Rebtel, Skype or Viber for cheaper international calls)
Data access £1 per day or add bolt-on (1GB for £10) 5p per MB 2GB included, then £1 for 50MB per day 5GB included, then £1 for 50MB per day 20GB included, then £1 for 50MB per day
Data speed Up to 4G LTE speed Up to 4G LTE speed Up to 4G LTE  speed Up to 4G LTE speed Up to 4G LTE speed
Monthly cost No minimum monthly cost No minimum monthly cost You must top up at least £15 to start your service. It will cost £15 to continue this Big Bundle for an additional month You must top up at least £25 to start your service. It will cost £25 to continue this Big Bundle for an additional month You must top up at least £30 to start your service. It will cost £30 to continue this Big Bundle for an additional month
  icon-tick.pngBest for cheap international calls icon-tick.pngBest for occasional use or for roaming outside the UK icon-tick.pngBest inclusive package with local calls and moderate data use icon-tick.pngBest inclusive package with local calls and high data use icon-tick.pngBest inclusive package with local calls and very high data use. It is the best option if you need to upload lots of photos to sites like Instagram.

Call charges to special numbers (on all O2 pay and go tariffs) are as follows:

  • Calls to 0500, 0505, 055, 056, 080 and 082 numbers 15p per minute
  • Calls to 07744 and 07755 numbers 25p per minute
  • Calls to 070 numbers 66p per minute
  • Calls to mobile phones in the Channel Islands and the Isle of Man 35p per minute (this includes calls to some multi-country travel SIM cards that come with mobile numbers from Jersey, Guernsey or the Isle of Man) 
  • Calls to 0844, 0845 and 0870 numbers (similar to 13 and 1300 numbers in Australia) 45p/minute
  • Calls to 0871 numbers 35p per minute
  • UK text message 14p
  • International text message 14p
  • Picture message 35p
With an O2 UK SIM card in your mobile, there are no connection charges.

Please note that this is a UK SIM card. You can only buy credit at shops in the UK (although you can also top up credit online and you can also buy credit from us). Although it is a great SIM card for travelling in Europe, you need to top up online if you are travelling outside the UK. 

You can set up an account on O2's website (although this entirely optional) so you can check your account balance online. If you want to do this you will need to enter a UK address (your hotel address will be fine).

Please note: You need to add credit before you can make any calls and if you have a SIM card on one of the Big Bundle tariffs you will need to add additional credit if you need to make any calls that are not included as a free call on your plan. This includes international calls and calls to premium numbers. However if you are planning on making international calls, particularly to countries outside Europe, then we recommend that you either get your SIM card set up on the International SIM tariff or use an app such as Localphone, Rebtel, Skype or Viber for all your international calls.

International call charges

O2's standard international call rates are relatively high at £1.50/minute to most countries. However cheaper international call rates are possible depending on which rate plan you choose or whether you use an app such as Localphone, Rebtel, Skype or Viber for your international calls.

Cheaper international calls with O2 International SIM

If you choose the O2 International SIM tariff you will receive discounted international calls. International calling rates with the O2 International SIM card are:

Country Landline Mobile
Australia 3p per minute 12p per minute
Canada 2p per minute 2p per minute
France 2p per minute 5p per minute
Ireland 1p per minute 5p per minute
New Zealand 2p per minute 10p per minute
Singapore 1p per minute 1p per minute
South Africa 3p per minute 10p per minute
Spain 2p per minute 9p per minute
USA (excluding AK & HI) 2p per minute 2p per minute

International SMS text messages cost 14p per message.

Cheaper international call rates with the Classic Pay As You Go and the international call bolt-on

If you choose the Classic Pay As You Go tariff you will have the same high international call rates that you would pay on a Big Bundle tariff, however on Classic Pay As You Go there is the option to add a bolt-on for discounted international calls. With this bolt-on your international call charges will be the same as you would get using the O2 International SIM tariff.

If you will be making a lot of calls – both local and international calls – but only using minimal data, then the best option is to get the O2 UK SIM card set up on the Classic Pay As You Go tariff and to add the international calling bolt-on after arriving in the UK.

This bolt-on costs £2 for 31 days of discounted international calling. To add this bolt-on either call 2202 from your mobile or text the word INTERONE to 21300. 

icon-attention.pngPlease note: International call charges are much higher if you choose one of O2's Big Bundle packages. With a Big Bundle package you will pay £1.50 to call home to Australia (and most other countries outside Europe). If you choose one of the Big Bundle packages we advise that you use a service such as Facetime, Localphone, Rebtel, Skype or Viber to make cheaper international calls when you call home.

Free calls and text messages to other UK mobiles

Your O2 SIM card comes with an allowance of calls to other UK mobile phones. The allowance will vary depending on which rate plan you choose, although all plan options are fine if there are several of you travelling around the UK together using O2 SIM cards.

With the International SIM tariff

If you choose the International SIM tariff and top up more than £15, you get 3000 minutes of calls and 3000 text messages to other O2 UK mobiles for one month.

Top up value Bonus
£10–14 top up 3000 text messages to other O2 UK mobile phones plus 100MB data
£15+ top up 3000 text messages and 3000 minutes of phone calls to other O2 UK mobile phones plus 200MB data

With a Big Bundle tariff

If you have one of the Big Bundle tariffs you still have an allowance of calls to UK landline phones and other UK mobile phones (and this isn't restricted to other O2 mobiles). 

£15 Big Bundle £25 Big Bundle £30 Big Bundle
750 minutes to other UK landline and UK mobile phones 3000 minutes to other UK landline and UK mobile phones 3000 minutes to other UK landline and UK mobile phones
2000 SMS text messages to UK mobile phones 4000 SMS text messages to UK mobile phones 4000 SMS text messages to UK mobile phones

With the Classic Pay As You Go tariff

If you are on the Classic Pay As You Go tariff, then there are no included calls to other O2 mobile phones. You will pay the standard rate of 5p/minute for all calls to UK mobile phones regardless of which network you are calling.

Roaming in Europe

The O2 UK SIM is a great option for use throughout Europe (especially in Europe) as roaming rates are very reasonable in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Monaco, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Vatican, San Marino, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.

The cost of using your mobile with an O2 SIM in these countries is:

Call a mobile phone or landline in the country you are visiting 4p per minute
Call a mobile phone or landline in the United Kingdom 4p per minute
Call a mobile phone or landline in another EU country 4p per minute
Call a mobile phone or landline in Australia £1.99 per minute
Receive a call free
Send a text message 1p per message
Receive a text message free
Access data (with the O2 Travel bolt-on) £1.99 per day
(up to 100MB)
Access data (without the O2 Travel bolt-on) 4p/MB

These European roaming rates apply to all O2 pay and go SIM cards, however you can't use the inclusive call and data allowance of your Big Bundle package when travelling outside the United Kingdom so it is best to buy your SIM card set up on either the Classic Pay As You Go or the International SIM tariff if you plan on using it mostly outside the UK (this way you're not paying for a bundle of calls and data that you can't use). Ensure you have the O2 Travel bolt-on added to your SIM to get the cheapest data rates if you plan on using at least 50MB data per day, although this is not really necessary for occasional data use. In any case it is best to go into your phone's settings and check which apps can use mobile data so only apps that you need when out and about (apps like Google Maps and Google Translate) use mobile data and all other apps only use data over a Wi-Fi connection. Doing this will ensure that you're not charged too much for data access when travelling outside the UK.

Cheaper calls to countries outside Europe when travelling outside the UK 
Calls made within the European Union (for instance calls made from France to Spain) are cheap (only 4p per minute), however calls made to non-EU countries while roaming within the EU (for instance calls made from France to Australia) are considerably more expensive (calls to Australia cost £1.99/minute). Fortunately there are a lot of ways to make cheaper calls home when travelling outside the United Kingdom.

Apps such as Facetime, Localphone, Rebtel, Skype or Viber all give you cheap (and in some instances, free) calls home to Australia. Because these apps use a lot of data it is best to use them when you have a Wi-Fi connection. These apps can also be used when you're in the UK, especially if you have one of the Big Bundle packages which do not include discounted international calls.

Please note: European roaming rates are only cheap when travelling within the European Union (and some other non-EU countries such as Norway and Switzerland). Roaming is considerably more expensive if you're travelling to some other European countries (including Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia, Georgia, Kosovo, Macedonia, Moldova, Montenegro, Northern Cyprus, Russia, Serbia, Turkey and the Ukraine).

Note: These cheap European roaming rates may be discontinued when the United Kingdom leaves the European Union. 

Please note that this is a UK SIM card. You can only buy credit at shops in the UK (although you can also top up online if you are outside the UK).  
You are still able to top up your prepaid account when travelling outside the UK, however you will need to use one of two websites to do this: mobiletopup.co.uk or tapupmobile.com. If you are visiting the UK before travelling elsewhere in Europe it is a good idea to top up there as there are many more places to buy credit in the UK and top up vouchers purchased from retail shops in the UK are slightly cheaper than credit purchased online.

Bolt-ons

Bolt ons are a great way to add extra features to your mobile service without paying too much. These let you pay a bit more in exchange for lower call charges or extra features like unlimited data and low-cost roaming in Europe.

Rather than confuse you with the full list of available bolt ons, we will just list the most popular ones here.

Web bolt ons

O2's Web bolt ons let you access the internet from your phone. These generally make sense if you're staying in the UK for a week or longer. O2's various web bolt-ons include:

Bolt-on Cost Data allowance
Basics £3 per month 100MB
All Rounder £6 per month 500MB
The Works £10 per month 1GB

To set up these O2 Web bolt ons call 2202 free of charge from your O2 Pay & Go mobile phone.

Data is only included with O2's Web bolt-ons in England, Northern Ireland, Scotland and Wales. No data is included when roaming outside the UK.

You are charged £1 per day for data in the UK if you don't have a web bolt-on or if you have used all your web bolt-on allowance.

O2 Travel

O2 Travel is a new bolt-on that gives you cheaper data while roaming in many European countries. O2 Travel costs £1.99 for 100MB data during one day while travelling in Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Monaco, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Vatican, San Marino, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.

In most cases this bolt-on will already be active on your account, however it is best to call O2 customer service on 4445 prior to leaving the UK to double check this otherwise you may be charged the casual European roaming rate of 4p/MB. You can add the O2 Travel bolt-on by texing TRAVELON to 21300 this feature is not already enabled on your mobile.

Is O2 Travel the best option for you? 
Generally the O2 Travel bolt-on works out cheapest when you use 50MB data or more per day. If you only need occasional data access then the casual European data roaming rate of 4p/MB may work out cheaper for you.

When you have used your 100MB daily roaming allowance you can add an additional 100MB by texting MORETRAVEL to 21300.

Coverage

O2 has excellent coverage throughout England, Scotland, Wales and Northern Ireland.

o2-coveragemap.jpg

You can check your coverage here.

O2 credit

As a service, we can add credit to your O2 Pay and Go SIM (UK) so that you can be up and running before you arrive in the UK.

The credit amounts are  £15 (AUD $30), £20 (AUD $40), £25 (AUD $50) or £30 (AUD $60). This cost is higher than purchasing credit in the UK as it includes exchange fees, bank fees and credit card fees. The cheapest option is always to buy credit from shops in the UK.

You may add credit by choosing the option above (we add the credit for you), or alternately you can purchase vouchers to add yourself from us here at travelgear .

You are very welcome to only purchase just the blank SIM card for AUD $10, and when we send the SIM, this will give instructions on how to add credit both from Australia and when you are in the UK.

If you want to wait until you arrive in the UK, it is very easy to top up your SIM. You can pop into anywhere you see the topup logo, including all WHSmith newsagents, Boots chemists and most convenience stores, petrol stations, post offices and supermarkets. Even a lot of ATM's will let you recharge the O2 SIM!

However some people would prefer the convenience of topping up here before you arrive in the UK. We add the credit close to the time you arrive in the UK, as in some instances (eg the International SIM) you will get bonuses such as free calls to other O2 mobiles.

Help is just a phone call away

If you have any questions with your SIM card when you are travelling in the United Kingdom (or elsewhere in Europe) it is easy to get help. You can call O2's UK-based customer service centre or if you prefer you can call us directly. We have a UK number (020 3286 2828) that will come out of your generous allowance of minutes of your Big Bundle package and is relatively cheap to call if you are on the Classic Pay As You Go tariff. Our UK number is also the cheapest way to contact us if you are roaming elsewhere in Europe (it will cost only 4p/minute to call us in the UK from most European countries). However if you are calling us from the UK with a SIM card set up on the International SIM tariff, then it will be cheapest for you to call our Australian number +61 3 9988 0686. You can call our UK number 24 hours a day. 

Please let us know if you have any questions about the O2 SIM card or the credit.

 

Please note the above rates are current as of 23 February 2017

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