Must Have Essential Travel Luggage - Bags & Security Gadgets!

China Unicom Hong Kong and China data SIM card

$28.00
Shipping calculated at checkout.

Delivery and Shipping

 

Shipping Policy

Reliable Domestic Shipping (Australia):

  • Standard Shipping: We provide reliable shipping within Australia.
  • Same-Day Dispatch: Orders placed before 2:00 PM Mon - Fri are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
  • Flat Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, ensuring delivery within 2-4 days to Australian Eastern Capitals. Delivery to rural areas may take slightly longer.

Upgrade to eParcel Express:

  • Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).

Delivery Timeline:

  • Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
  • Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
  • Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.

Shipping to New Zealand:

  • Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!

Additional Information:

  • Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."

Warehouse Location:

  • All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.

Why Choose Travel Gear?

  • Trustworthy Service: We are committed to providing reliable and prompt shipping services.
  • Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
  • Comprehensive Support: Our customer service team is always ready to assist you with any queries.

Contact Us:

 

Return and Refund Policy

Welcome to Our Easy Returns!

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.

How to Initiate a Return:

  1. Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).

    Include the following information:

    • Your order number
    • Details of the product(s) to be returned
    • Reason for the return

Special Exceptions for Personal and Food Items:

For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.

Non-returnable items include, but are not limited to:

  • Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
  • Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.

Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.

Returns at Our Expense:

We will replace, refund, or credit any product at our expense under the following conditions:

  • You received a damaged or faulty product (claims must be made immediately upon receipt).
  • We sent you the wrong product.
  • We did not meet fair trading requirements as governed by Australian law.

Shipping Returns:

  • If you received a product via Australia Post, our customer service team will email you a RAN.
  • Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.

Returns at Your Expense:

We accept returns even if:

  • You've changed your mind about the product.
  • You made an incorrect choice.
  • You failed to verify and accurately provide information when placing an order.

Conditions:

  • Claims must be made within 30 days of receiving your product.
  • Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
  • A restocking/admin fee of up to 20% of the item value may apply.

Shipping Your Return:

You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.

Return Authorisation Number (RAN):

A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.

Replacement and Refund Process:

  • Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
  • Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.

Need Assistance?

If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au  

 

The China Unicom Greater China prepaid SIM card gives you data in Hong Kong and mainland China.

This SIM card is ready to use upon arrival in China or Hong Kong. Simply insert into your mobile device when you arrive.

Includes 2GB data for use within 7 days.

The SIM card comes with 2GB of data for use within seven days. You can use tethering (personal hotspot), VOIP services (such as Facetime, Skype or Viber), and even Facebook is available with this SIM card (unlike most Chinese SIM cards).

You cannot use this as a voice SIM, but can make calls and SMS using data – eg over Facetime, Skype, Rebtel, Viber etc.

Includes coverage across mainland China as well as Hong Kong

With this SIM card there is no need to buy separate SIM cards for Hong Kong and mainland China.

Country Network
Hong Kong Three
China China Unicom

This service is provided by China Unicom Hong Kong for the Hong Kong market, which means that data services available to Hong Kong residents travelling in mainland China are also available to you. This generally means that access to social media sites such as Facebook available to you whereas access to these sites would be blocked if using a data SIM purchased in mainland China.

Internet access in mainland China is censored by the Chinese government. The "Great Firewall of China" blocks access to many popular apps and websites including Facebook, Google and Instagram. You can find a list of the main sites that are blocked here.

The Great Firewall of China does not apply to Hong Kong residents, even when they are travelling in mainland China (with a Hong Kong SIM card). Because this is a Hong Kong SIM card, you are able to access the internet in China without the restrictions imposed by the Chinese government.

With this SIM card you have access to all apps and websites including Dropbox, Facebook, Google, Instagram and YouTube, that would otherwise be blocked if you had a SIM card purchased in mainland China.

Easy to activate

Activating your China Unicom Greater China SIM card is easy. Simply insert the SIM card in your device in China or Hong Kong and your SIM is active. Please note that you must be within the coverage area of China Unicom's network in China or the Three network in Hong Kong when you first start using this SIM.

Topping up data

If you would like to use the SIM for more than 30 days, or require more data, simply topup with further credit. HKD$100 (about AU$16) will give you 2GB for another seven days.

If you go for 30 days without topping up additional credit your SIM card will expire. There are instructions in the pack for topping up, you can use Paypal or credit cards (MasterCard, Visa or UnionPay).

This service is provided by China Unicom Hong Kong for the Hong Kong market, which means that credit top ups are priced in Hong Kong dollars. This also means that the online top up system is available in English and will accept MasterCard, Visa card and PayPal for payment. Many data SIM cards purchased in mainland China will only accept payment by China UnionPay credit cards.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Travel Gear

China Unicom Hong Kong and China data SIM card

$28.00

The China Unicom Greater China prepaid SIM card gives you data in Hong Kong and mainland China.

This SIM card is ready to use upon arrival in China or Hong Kong. Simply insert into your mobile device when you arrive.

Includes 2GB data for use within 7 days.

The SIM card comes with 2GB of data for use within seven days. You can use tethering (personal hotspot), VOIP services (such as Facetime, Skype or Viber), and even Facebook is available with this SIM card (unlike most Chinese SIM cards).

You cannot use this as a voice SIM, but can make calls and SMS using data – eg over Facetime, Skype, Rebtel, Viber etc.

Includes coverage across mainland China as well as Hong Kong

With this SIM card there is no need to buy separate SIM cards for Hong Kong and mainland China.

Country Network
Hong Kong Three
China China Unicom

This service is provided by China Unicom Hong Kong for the Hong Kong market, which means that data services available to Hong Kong residents travelling in mainland China are also available to you. This generally means that access to social media sites such as Facebook available to you whereas access to these sites would be blocked if using a data SIM purchased in mainland China.

Internet access in mainland China is censored by the Chinese government. The "Great Firewall of China" blocks access to many popular apps and websites including Facebook, Google and Instagram. You can find a list of the main sites that are blocked here.

The Great Firewall of China does not apply to Hong Kong residents, even when they are travelling in mainland China (with a Hong Kong SIM card). Because this is a Hong Kong SIM card, you are able to access the internet in China without the restrictions imposed by the Chinese government.

With this SIM card you have access to all apps and websites including Dropbox, Facebook, Google, Instagram and YouTube, that would otherwise be blocked if you had a SIM card purchased in mainland China.

Easy to activate

Activating your China Unicom Greater China SIM card is easy. Simply insert the SIM card in your device in China or Hong Kong and your SIM is active. Please note that you must be within the coverage area of China Unicom's network in China or the Three network in Hong Kong when you first start using this SIM.

Topping up data

If you would like to use the SIM for more than 30 days, or require more data, simply topup with further credit. HKD$100 (about AU$16) will give you 2GB for another seven days.

If you go for 30 days without topping up additional credit your SIM card will expire. There are instructions in the pack for topping up, you can use Paypal or credit cards (MasterCard, Visa or UnionPay).

This service is provided by China Unicom Hong Kong for the Hong Kong market, which means that credit top ups are priced in Hong Kong dollars. This also means that the online top up system is available in English and will accept MasterCard, Visa card and PayPal for payment. Many data SIM cards purchased in mainland China will only accept payment by China UnionPay credit cards.

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