Lebara Netherlands SIM card
Lebara Netherlands SIM card - Regular SIM (mini SIM) is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Shipping by default is within Australia only
*Shipping to N.Z.: Please email a list of items and your delivery address to travelgear.com.au@gmail.com or give us a call at 0412333115 for a shipping quote - we'd love to help!
Pricing
All orders placed before 2.00pm Mon - Fri are shipped the same day, with eParcel Post with tracking for a flat rate. There is a 2-4 Day Delivery within Australian Eastern Capitals. Delivery to rural areas may take longer.
Upgrade to eParcel Express
On all orders, we offer an upgrade to eParcel Express. This is available at an extra cost and can be selected at checkout. This shipping method offers you next business day delivery to most locations Australia-wide (Note: may take longer for non-metropolitan areas).
Delivery
Wondering when your package will arrive? Orders received and paid for before 2pm (AEST) on business days are dispatched the same day - so you'll get your items the very next business day if your destination is within the Express Post Delivery Network. Orders placed after 2pm will be shipped the next business day.
If we are unable to ship your order within this timeframe (if an item is out of stock, for example), we will contact you within one business day.
Learn more about Australia Post shipping times here. Scroll down to the bottom of the page and click on the + on the right of "express post delivery postcodes".
All orders are dispatched from our warehouse located at 1 Pillapai Str. Charlestown, NSW 2290 Australia.
These updates ensure that all references to the old brand and location are accurately replaced with the current details for Travel Gear.
Return and Refund Policy
Return and Refund Policy
Faulty or broken items
If you do happen to receive a faulty product (most unlikely) please contact us for instructions on returning the item. We will of course replace or refund the item, and credit you with the return shipping costs, plus pay the shipping on the replacement item.
You may also return most new, unopened items in their packaging within 30 days of delivery for a full refund of purchase price. If you have ordered the wrong size, or just changed your mind, we will issue a credit for the goods only; but not return shipping costs. The goods must be in new condition in packaging and returned by standard air mail. The credit will be issued on receipt of the returned goods. Credits may take a few days to show in your account.
Due to health regulations we cannot accept some items (like underwear) for return (unless faulty).
Please contact us by email or phone to authorize the return. Please call us at travelgear on or email shop@travelgear.com.au
Description
Description
The Lebara SIM card is ideal for travellers visiting the Netherlands. This SIM
Standard call rates
Lebara's standard call rates are:
- Free incoming calls
- €0.12/minute for calls to landlines in the Netherlands
- €0.26/minute for calls to mobile phones in the Netherlands
- €0.39/minute for calls to landline phones in Australia
- €0.14/minute to mobile phones in Australia
- €0.21/message for SMS text messages to Australia
- Free calls and text messages to other Lebara Netherlands customers
- €0.39/MB data
The above rates are charged when you top up with a standard Lebara credit voucher and when use the included credit that is pre-loaded when you buy your SIM card. A €0.12 flagfall/call connection fee applies on Lebara's standard call rates.
Although these rates are higher than the Lebara One call rates, you often get bonuses such as €20 credit for a €10 top up so actual rates are much lower than what is advertised. Because you get bonus credit with each top up, this is sometimes called "10=20 credit". Also you need to use standard/10=20 credit to pay for mobile data packs.
Mobile data packs
Mobile data is cheaper if you add a mobile data pack. As long as you have sufficient 10=20 credit on your account you can add these data pack to your account by simply sending a text message.
- 250MB/30 days data pack costs €5. To add this data pack text WEB250 to 8800.
- 1 GB/30 days data pack costs €10. To add this data pack text WEB1GB to 8800.
- 3GB/30 days data pack costs €29. To add this data pack text WEB3GB to 8800.
Lebara One call credit
When you top up with Lebara One call credit you don't get gimmicks like extra credit when you top up, but instead you get really cheap prices for calls while using the SIM card in the Netherlands.
- Free incoming calls
- €0.01/minute for calls to landlines in the Netherlands
- €0.09/minute for calls to mobile phones in the Netherlands
- €0.01/minute for calls to landline phones in 61 other countries (including Australia)
- €0.15/minute to mobile phones in Australia
- €0.09/message for SMS text messages to Australia
- Low rates to phones in other countries
- Free calls and text messages to other Lebara Netherlands customers
- €0.09/MB data
To get the benefits of Lebara One rates, you simply need to top up with a Lebara One top up voucher (you will be charged the – higher – standard rates if you top up with a regular Lebara credit voucher). Calls made using the credit pre-loaded when you purchased your SIM card will be charged at Lebara's standard rates. You can top up with Lebara One call credit online at www.lebara.nl, but you need to choose PayPal as your payment option as this site only accepts European credit cards.
Topping up your credit
You can top up with Lebara call credit online at www.lebara.nl, but you need to choose PayPal as your payment option as this site only accepts European credit cards.
You can also top up by purchasing top up vouchers at these convenience stores, supermarkets and petrol stations throughout the Netherlands:
Roaming in Europe
Although all mobile networks in the EU have relatively cheap roaming rates (while roaming in other EU countries), Lebara Netherlands is not such an attractive option when compared with other European SIM cards. Firstly, data is not available while using this SIM card outside the Netherlands and secondly, call made outside the EU (while expensive with all networks) are considerably more expensive with Lebara (€3.99/minute to call Australia).
If you're looking for a single European SIM card to use throughout Europe, we recommend either the Ortel Germany or O2 UK SIM cards.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
