simPATI Indonesia SIM card
simPATI Indonesia SIM card - Regular (mini) SIM is backordered and will ship as soon as it is back in stock.
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Delivery and Shipping
Delivery and Shipping
Shipping by default is within Australia only
*Shipping to N.Z.: Please email a list of items and your delivery address to travelgear.com.au@gmail.com or give us a call at 0412333115 for a shipping quote - we'd love to help!
Pricing
All orders placed before 2.00pm Mon - Fri are shipped the same day, with eParcel Post with tracking for a flat rate. There is a 2-4 Day Delivery within Australian Eastern Capitals. Delivery to rural areas may take longer.
Upgrade to eParcel Express
On all orders, we offer an upgrade to eParcel Express. This is available at an extra cost and can be selected at checkout. This shipping method offers you next business day delivery to most locations Australia-wide (Note: may take longer for non-metropolitan areas).
Delivery
Wondering when your package will arrive? Orders received and paid for before 2pm (AEST) on business days are dispatched the same day - so you'll get your items the very next business day if your destination is within the Express Post Delivery Network. Orders placed after 2pm will be shipped the next business day.
If we are unable to ship your order within this timeframe (if an item is out of stock, for example), we will contact you within one business day.
Learn more about Australia Post shipping times here. Scroll down to the bottom of the page and click on the + on the right of "express post delivery postcodes".
All orders are dispatched from our warehouse located at 1 Pillapai Str. Charlestown, NSW 2290 Australia.
These updates ensure that all references to the old brand and location are accurately replaced with the current details for Travel Gear.
Return and Refund Policy
Return and Refund Policy
Faulty or broken items
If you do happen to receive a faulty product (most unlikely) please contact us for instructions on returning the item. We will of course replace or refund the item, and credit you with the return shipping costs, plus pay the shipping on the replacement item.
You may also return most new, unopened items in their packaging within 30 days of delivery for a full refund of purchase price. If you have ordered the wrong size, or just changed your mind, we will issue a credit for the goods only; but not return shipping costs. The goods must be in new condition in packaging and returned by standard air mail. The credit will be issued on receipt of the returned goods. Credits may take a few days to show in your account.
Due to health regulations we cannot accept some items (like underwear) for return (unless faulty).
Please contact us by email or phone to authorize the return. Please call us at travelgear on or email shop@travelgear.com.au
Description
Description
The Telkomsel simPATI Indonesian SIM card is the ideal SIM for travellers visiting Bali and elsewhere in Indonesia.
Includes Rp 3000 of call credit
Call charges
Call rates in Indonesia vary from 35 Rp/minute to 2250 Rp/minute. The price will vary depending on where you are, where the person you are calling is, the network of the person you are calling, the time of the day and the length of your call. To confuse matters more, the call charges vary during your call (for instance the sixth minute of your call will be charged at a different rate to the second minute of your call). In short it is a very confusing pricing structure, but most local calls shouldn't cost more than a couple of cents per minute and the most you can expect to pay is 2250 Rp (around 22c) per minute.
All incoming calls are free
International calls
Indosat has cheap international calls using the 007 or 01017 international access code (a more expensive tariff applies to calls made using the + prefix).
To make international calls you need to use 007 or 01017 as your international access code. For example, if you want to call us in Australia on 03 9988 0686, you will need to dial 01017 61 3 9988 0686 (that's the international access code 01016, then the Australian country code 61, the Victoria area code 3 - drop the zero at the start of the area code or mobile number – and the number 9988 0686).
International text messages
International SMS text messages cost 600 Rp (around 6c) per message. However international text messages can be unreliable at the best of times and we recommend using an app such as Telegram or Whats App for all international text messages.
Internet access
The simPATI SIM card is an excellent option for data access on your phone. For the best rates you will need to add a data package after activating your SIM card in Indonesia. The cost of data access varies depending on where you are in Indonesia.
|
1 day/10MB 10MB |
7 days/340MB (170MB at 3G and 170MB at 2G) |
30 days/2GB (1GB at 3G and 1GB at 2G) |
|
| Bali | 3750 Rp (around 37c) |
26,000 Rp (around $2.57) |
80,000 Rp (around $7.92) |
| Jakarta | 4000 Rp (around 40c) |
28,000 Rp (around $2.77) |
85,000 Rp (around $8.41) |
| Surabaya | 3750 Rp (around 37c) |
26,000 Rp (around $2.57) |
80,000 Rp (around $7.92) |
| Yogyakarta | 3750 Rp (around 37c) |
26,000 Rp (around $2.57) |
80,000 Rp (around $7.92) |
Dial *999# and select the Social MAX package to add your data package.
Activating your simPATI SIM card
It is easy to activate your simPATI Indonesian SIM card.
Simply insert the SIM card in your phone, turn your phone on (when in Telkomsel's coverage area in Indonesia), follow the instructions on the registration menu that appears on your screen.
Alternately, text the word DAFTAR to 4444.
Topping up your simPATI SIM card
You can top up your simPATI prepaid SIM card by purchasing top up vouchers from convenience stores and Telkomsel shops throughout Indonesia. You can also top up online at ding.com.
Checking your usage and credit balance
Press *888# then YES/OK to check your credit balance and credit expiration date
Press *887# then YES/OK to check your last usage
Press *889# then YES/OK to check your remaining bonus
Press *808# then YES/OK to check your simPATI mobile phone number
Contacting simPATI customer service
Call 155 from your mobile (or enter *116# into your phone) or call 0807 1811 811 from any other phone. You can call this customer service line 24 hours. Alternately email cs@telkomsel.co.id
When does this SIM expire?
Our current stock of Indonesian SIM cards need to be activated by 31 August 2015.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
