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Turk Telecom Mobile Germany/Turkey SIM card

$24.00
Shipping calculated at checkout.

Delivery and Shipping

 

Shipping Policy

Reliable Domestic Shipping (Australia):

  • Standard Shipping: We provide reliable shipping within Australia.
  • Same-Day Dispatch: Orders placed before 2:00 PM Mon - Fri are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
  • Flat Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, ensuring delivery within 2-4 days to Australian Eastern Capitals. Delivery to rural areas may take slightly longer.

Upgrade to eParcel Express:

  • Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).

Delivery Timeline:

  • Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
  • Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
  • Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.

Shipping to New Zealand:

  • Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!

Additional Information:

  • Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."

Warehouse Location:

  • All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.

Why Choose Travel Gear?

  • Trustworthy Service: We are committed to providing reliable and prompt shipping services.
  • Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
  • Comprehensive Support: Our customer service team is always ready to assist you with any queries.

Contact Us:

 

Return and Refund Policy

Welcome to Our Easy Returns!

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.

How to Initiate a Return:

  1. Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).

    Include the following information:

    • Your order number
    • Details of the product(s) to be returned
    • Reason for the return

Special Exceptions for Personal and Food Items:

For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.

Non-returnable items include, but are not limited to:

  • Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
  • Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.

Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.

Returns at Our Expense:

We will replace, refund, or credit any product at our expense under the following conditions:

  • You received a damaged or faulty product (claims must be made immediately upon receipt).
  • We sent you the wrong product.
  • We did not meet fair trading requirements as governed by Australian law.

Shipping Returns:

  • If you received a product via Australia Post, our customer service team will email you a RAN.
  • Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.

Returns at Your Expense:

We accept returns even if:

  • You've changed your mind about the product.
  • You made an incorrect choice.
  • You failed to verify and accurately provide information when placing an order.

Conditions:

  • Claims must be made within 30 days of receiving your product.
  • Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
  • A restocking/admin fee of up to 20% of the item value may apply.

Shipping Your Return:

You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.

Return Authorisation Number (RAN):

A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.

Replacement and Refund Process:

  • Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
  • Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.

Need Assistance?

If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au  

 

The Turk Telecom Mobile SIM card is ideal if you're visiting either Germany or Turkey. This SIM card is designed specifically for Germans visiting Turkey and also for Turkish people living in Germany so it is best value if you're planning on visiting both Germany and Turkey, although it is still very good value if you're only going to be visiting one of these countries.

This SIM card gives you:

  • A German mobile phone number
  • Coverage in Germany on the O2 network
  • Coverage in Turkey on the AVEA network

Turk Telecom Mobile is the easiest option if you're visiting Turkey

If you're planning on visiting Turkey you may have heard stories about the hassle of buying a local SIM card there. The bureaucratic activation process involves showing your passport at a mobile phone shop, filling out paperwork and then your SIM card can only be used in the phone that you bought it for. You don't have any of these problems with the Turk Telecom Mobile SIM card, as this is technically a German SIM (with a German mobile phone number) so you activate your SIM card using the much easier activation process used by other German mobile operators.

Call charges

Turk Telecom Mobile has good value standard call charges plus several add-on features that give you bundles of cheaper data plus calls to phones in Germany and Turkey.

Standard call charges

ttm-standardrates.jpg

Call charges while using the Turk Telecom Mobile SIM card in Germany

Call to German landline phone €0.09/minute
Call to German mobile phone €0.09/minute
Call to Turkish landline phone €0.15/minute
Call to Turkish mobile phone €0.15/minute
Incoming call Free
Data €0.30/MB

Call charges while using the Turk Telecom Mobile SIM card in Turkey

Call to German landline phone €0.19/minute
Call to German mobile phone €0.19/minute
Call to Turkish landline phone €0.19/minute
Call to Turkish mobile phone €0.19/minute
Incoming call €0.09/minute
Data €0.30/MB

International calls

This SIM card is cheapest when using it to make calls in and between Germany and Turkey. Calls to most other European countries cost €0.28/minute and calls to most countries outside Europe (including Australia and New Zealand) cost €1.29/minute.

There are many apps that you can install on your phone that give you much cheaper international calls. These apps include Rebtel, Skype and Viber. In most cases Rebtel is the best option as it works on all phones (including old phones where you cannot install apps) and it works well, even on a slow internet connection. You can read more about the Rebtel service here.

Add-on features

Allnet Flat + TR

The Allnet Flat + TR add-on feature costs €20/month and gives you unlimited calls to landline and mobile phones in Germany plus unlimited calls to landline phones in Turkey.

To add the Allnet Flat + TR feature simply text "start allnet" to 12323. To cancel the Allnet Flat + TR feature simply text "stop Allnet" to 12323.

Allnet 300 D + TR

The Allnet 300 D + TR add-on feature costs €15/month and gives you 300 minutes of calls to landline and mobile phones in Germany and Turkey.

ttm-300minutes.jpg

To add the Allnet 300 D + TR feature simply text "start allnet300" to 12323. To cancel the Allnet 300 D + TR feature simply text "stop allnet300" to 12323.

InternetFLAT + 150 SMS

The InternetFLAT + 150 SMS add-on feature costs €10/month and gives you 500MB data (to use when you are in Germany) plus 150 SMS text messages to phones in both Germany and Turkey.

To add the InternetFLAT + 150 SMS feature simply text "start internet" to 12323. To cancel the InternetFLAT + 150 SMS feature simply text "stop internet" to 12323.

Turkey Internet package

The Turkey internet package costs €10/month and gives you 300MB data (to use when you are in Turkey). Excess data is charged at €0.30/MB.

ttm-turkeyinternet.jpg

To add the Turkey internet package simply text "start türkiyeinternet" to 12323. To cancel this package simply text "stop türkiyeinternet" to 12323.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Travel Gear

Turk Telecom Mobile Germany/Turkey SIM card

$24.00

The Turk Telecom Mobile SIM card is ideal if you're visiting either Germany or Turkey. This SIM card is designed specifically for Germans visiting Turkey and also for Turkish people living in Germany so it is best value if you're planning on visiting both Germany and Turkey, although it is still very good value if you're only going to be visiting one of these countries.

This SIM card gives you:

Turk Telecom Mobile is the easiest option if you're visiting Turkey

If you're planning on visiting Turkey you may have heard stories about the hassle of buying a local SIM card there. The bureaucratic activation process involves showing your passport at a mobile phone shop, filling out paperwork and then your SIM card can only be used in the phone that you bought it for. You don't have any of these problems with the Turk Telecom Mobile SIM card, as this is technically a German SIM (with a German mobile phone number) so you activate your SIM card using the much easier activation process used by other German mobile operators.

Call charges

Turk Telecom Mobile has good value standard call charges plus several add-on features that give you bundles of cheaper data plus calls to phones in Germany and Turkey.

Standard call charges

ttm-standardrates.jpg

Call charges while using the Turk Telecom Mobile SIM card in Germany

Call to German landline phone €0.09/minute
Call to German mobile phone €0.09/minute
Call to Turkish landline phone €0.15/minute
Call to Turkish mobile phone €0.15/minute
Incoming call Free
Data €0.30/MB

Call charges while using the Turk Telecom Mobile SIM card in Turkey

Call to German landline phone €0.19/minute
Call to German mobile phone €0.19/minute
Call to Turkish landline phone €0.19/minute
Call to Turkish mobile phone €0.19/minute
Incoming call €0.09/minute
Data €0.30/MB

International calls

This SIM card is cheapest when using it to make calls in and between Germany and Turkey. Calls to most other European countries cost €0.28/minute and calls to most countries outside Europe (including Australia and New Zealand) cost €1.29/minute.

There are many apps that you can install on your phone that give you much cheaper international calls. These apps include Rebtel, Skype and Viber. In most cases Rebtel is the best option as it works on all phones (including old phones where you cannot install apps) and it works well, even on a slow internet connection. You can read more about the Rebtel service here.

Add-on features

Allnet Flat + TR

The Allnet Flat + TR add-on feature costs €20/month and gives you unlimited calls to landline and mobile phones in Germany plus unlimited calls to landline phones in Turkey.

To add the Allnet Flat + TR feature simply text "start allnet" to 12323. To cancel the Allnet Flat + TR feature simply text "stop Allnet" to 12323.

Allnet 300 D + TR

The Allnet 300 D + TR add-on feature costs €15/month and gives you 300 minutes of calls to landline and mobile phones in Germany and Turkey.

ttm-300minutes.jpg

To add the Allnet 300 D + TR feature simply text "start allnet300" to 12323. To cancel the Allnet 300 D + TR feature simply text "stop allnet300" to 12323.

InternetFLAT + 150 SMS

The InternetFLAT + 150 SMS add-on feature costs €10/month and gives you 500MB data (to use when you are in Germany) plus 150 SMS text messages to phones in both Germany and Turkey.

To add the InternetFLAT + 150 SMS feature simply text "start internet" to 12323. To cancel the InternetFLAT + 150 SMS feature simply text "stop internet" to 12323.

Turkey Internet package

The Turkey internet package costs €10/month and gives you 300MB data (to use when you are in Turkey). Excess data is charged at €0.30/MB.

ttm-turkeyinternet.jpg

To add the Turkey internet package simply text "start türkiyeinternet" to 12323. To cancel this package simply text "stop türkiyeinternet" to 12323.

Choose SIM size:

  • Regular (mini) SIM
  • Micro SIM
  • Nano SIM
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