Shipping policy

Shipping Policy

 

 

ORDER PROCESSING:

Please allow 2 days to process your order. Expect an email within two days to let you

know your order is on the way!

 

STORE PICKUP – No store pickup available we are an online store.

 

SHIPPING:

Orders are generally shipped within 2 – 7 days using Aramex or Australia Post.

We do not ship outside of Australia or New Zealand at this time.

 

DOMESTIC SHIPPING RATES AND ESTIMATES:

For calculated shipping rates: Shipping charges for your order will be calculated and

displayed at checkout.

 

REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original

condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible

at travelgear.com.au@gmail.com with your order number and a photo of the item’s condition. We

address these on a case-by-case basis but will try our best to work towards a satisfactory

solution.

If you have any further questions, please don't hesitate to contact us at travelgear.com.au@gmail.com