Phone Lanyard Strap – Universal Smartphone Neck Strap | Travel Gear AU
Phone Lanyard Strap – Universal Smartphone Neck Strap | Travel Gear AU - Black is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
How your order ships
Everything you need to know about dispatch times, delivery windows, and where we can (and can't) deliver — dispatched from our Charlestown, NSW warehouse.
Check your delivery address
Paste your address line below — we'll flag it if it looks like a PO Box or parcel locker before you check out.
Reliable domestic shipping (Australia) ＋
- Same-day dispatch — orders placed before 2:00 PM (Mon–Fri) ship the same day via eParcel Post with tracking. After 2:00 PM, orders go out the next business day.
- 24-hour dispatch, not delivery — we aim to ship within 24 hours, but delivery time depends on Australia Post. Express Post (the AusPost product) is not offered — see our own Express upgrade below.
- Flat-rate shipping — one flat fee via eParcel Post, with an estimated 2–4 days to Australian Eastern Capitals. Rural and remote areas may take longer.
PO
BOX
We can only deliver to a street address
We're unable to ship to PO Boxes, parcel lockers, or any other non-standard collection point.
- Your address needs a street number (and unit/apartment number, if you have one).
- If we receive an order with a PO Box or parcel locker, we'll contact you for a valid address — this can delay dispatch, or the order may need to be cancelled and refunded.
Upgrade to eParcel Express ＋
- Express shipping option — add eParcel Express at checkout for next-business-day delivery to most Australia-wide locations (non-metro areas may take longer).
Delivery timeline ＋
- Prompt dispatch — orders paid before 2:00 PM AEST on business days go out same-day.
- Next-business-day delivery — available within the Express Post Delivery Network.
- If something's delayed (e.g. an item is out of stock), we'll contact you within one business day.
Shipping to New Zealand ＋
- Custom quote required — email your item list and delivery address to shop@travelgear.com.au or call 0412 333 115 and we'll quote shipping for you.
Trustworthy service
Reliable, prompt shipping on every order.
Easy returns
A hassle-free returns policy if something's not right.
Real support
Our team is on hand for shipping questions.
Tracked delivery
Every eParcel order ships with tracking included.
Please double-check your delivery address before checkout: we need a street address with a street number or unit number to get your order to you.
Shop our best-selling travel gear
While you're here — our most popular collections, all shipped fast from Charlestown, NSW.
Return and Refund Policy
Return and Refund Policy
Welcome to Our Easy Returns!
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.
How to Initiate a Return:
-
Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).
- Email us: travelgear.com.au@gmail.com
Include the following information:
- Your order number
- Details of the product(s) to be returned
- Reason for the return
Special Exceptions for Personal and Food Items:
For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.
Non-returnable items include, but are not limited to:
- Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
- Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.
Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.
Returns at Our Expense:
We will replace, refund, or credit any product at our expense under the following conditions:
- You received a damaged or faulty product (claims must be made immediately upon receipt).
- We sent you the wrong product.
- We did not meet fair trading requirements as governed by Australian law.
Shipping Returns:
- If you received a product via Australia Post, our customer service team will email you a RAN.
- Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.
Returns at Your Expense:
We accept returns even if:
- You've changed your mind about the product.
- You made an incorrect choice.
- You failed to verify and accurately provide information when placing an order.
Conditions:
- Claims must be made within 30 days of receiving your product.
- Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
- A restocking/admin fee of up to 20% of the item value may apply.
Shipping Your Return:
You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.
Return Authorisation Number (RAN):
A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.
Replacement and Refund Process:
- Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
- Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.
Need Assistance?
If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au
Your phone is your boarding pass, your map, your camera, and your payment terminal. Losing grip of it in a busy airport or market is a real risk. This universal phone lanyard strap keeps your device attached to you — hands-free, accessible, and right where you need it.
Attach it to your neck, wrist, belt loop, backpack strap, or zipper pull. The adjustable 43cm nylon strap works however you travel, and the low-profile adhesive patch sits flat against virtually any phone or case.
Key Features
- Universal fit: Works with virtually any smartphone including most full-coverage cases — iPhone, Samsung Galaxy, Google Pixel, and similar-sized Android devices.
- Four ways to wear: Around your neck, on your wrist, clipped to a belt loop, or attached to a bag strap or zipper pull.
- Nylon strap with metal hardware: Premium-grade nylon construction with durable metal accents built for daily use.
- Low-profile adhesive patch: The 4.4cm × 0.4cm patch sits flat against your case — discreet and barely noticeable once attached.
- 43cm adjustable strap: Practical reach for neck or wrist wear without excess bulk.
- Four colour options: Black, Gold, Silver, and Rose Gold.
Specifications
| Strap length | 43cm |
|---|---|
| Patch dimensions | 4.4cm × 0.4cm |
| Material | Premium-grade nylon with metal accents |
| Attachment method | Adhesive patch — attaches to phone or case back |
| Wear options | Neck, wrist, belt loop, bag clip |
| Colours available | Black, Gold, Silver, Rose Gold |
| Compatibility | Universal — fits most smartphones with or without a case |
| Ships from | NSW, Australia |
What's Included
- 1× Universal Phone Lanyard Strap
How to Attach — 5 Steps
- Clean the back of your phone or case with a dry cloth to remove dust and oils.
- Peel the backing from the adhesive patch.
- Press the patch firmly onto your phone or case and hold for 30 seconds.
- Thread the lanyard strap through the patch loop.
- Adjust the strap to your preferred length and wear style.
Best For
- Travellers who use their phone for boarding passes, maps, and payments at airports and attractions
- Commuters and festival-goers who want hands-free phone access without holding their device
- Anyone who wants their phone attached and accessible while keeping both hands free
Not Ideal For
- Phones without a flat back surface — the adhesive patch needs a smooth, clean area to bond to
- Users who frequently swap the strap between multiple phones or cases, as the adhesive is designed for a permanent bond
Frequently Asked Questions
Will this work with my phone case?
Yes — the adhesive patch attaches to the back of your case rather than directly to your phone in most setups. It works with most hard-shell, silicone, and leather cases. If you're unsure, test adhesion on a spare case first before committing.
Can I remove and reattach the patch?
The patch uses a strong adhesive designed for a permanent bond. Reattachment after removal is not recommended as adhesion strength reduces significantly. If you need to move to a new device, a replacement patch is the best option.
Is the strap adjustable in length?
Yes. The 43cm strap adjusts for neck or wrist wear and also clips to bag straps, belt loops, and zipper pulls.
What phones does this fit?
Designed to be universal — fits iPhone (all current models), Samsung Galaxy, Google Pixel, and most Android smartphones, with or without a standard case.
Is this suitable for children?
This lanyard is designed for adult use. Neck straps are not recommended for young children — please follow standard safety guidance for your child's age group.
How long does shipping take?
We ship from our NSW warehouse. See our shipping policy for current delivery estimates.
Shipping, Returns & Support
Shipped from our NSW warehouse. For delivery timeframes, returns, and support, see our shipping policy and returns policy. Questions? Contact our team.
Complete Your Travel Setup
Browse our full travel accessories collection and travel gear essentials — everything you need for your next trip, shipped from NSW.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
