Phone Lanyard Strap – Universal Smartphone Neck Strap | Travel Gear AU
Phone Lanyard Strap – Universal Smartphone Neck Strap | Travel Gear AU - Black is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Reliable Domestic Shipping (Australia):
- Same-Day Dispatch: Orders placed before 2:00 PM (Mon - Fri) are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
- 24-Hour Dispatch, Not Delivery: While we strive to ship orders within 24 hours, delivery times depend on Australia Post and other factors beyond our control. Express Post is not available.
- Flat-Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, with estimated delivery times of 2-4 days to Australian Eastern Capitals. Delivery to rural and remote areas may take longer.
Upgrade to eParcel Express:
- Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).
Delivery Timeline:
- Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
- Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
- Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.
Shipping to New Zealand:
- Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at shop@travelgear.com.au or call us at 0412 333 115 for a shipping quote. We’re here to help!
Additional Information:
- Learn More: For detailed Australia Post shipping times, visit their website.
Warehouse Location:
- All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.
Why Choose Travel Gear?
- Trustworthy Service: We are committed to providing reliable and prompt shipping services.
- Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
- Comprehensive Support: Our customer service team is always ready to assist you with any queries.
Contact Us:
- Email: shop@travelgear.com.au
- Phone: 0412 333 115
Shop Our Best-Selling Travel Gear
While you’re here — browse our most popular collections, all shipped fast from our Charlestown NSW warehouse.
- Travel Accessories — packing cubes, toiletry bags, travel pillows and more
- Anti-Theft Travel Bags — slash-proof, RFID-blocking bags from Pacsafe and more
- Carry-On Cabin Luggage — airline-approved bags for Qantas, Virgin and Jetstar
- Kids Ride-On Luggage — the airport game-changer for travelling families
- International Travel Adapters — stay powered in 150+ countries
- RFID Money Belts & Wallets — protect your cards and cash from digital theft
- Travel Locks — TSA-approved locks for luggage and lockers
- Packing Cubes — organise your suitcase like a pro
Need help choosing? Contact our team — we’re available Monday to Friday, 9am–5pm AEST.
Return and Refund Policy
Return and Refund Policy
Welcome to Our Easy Returns!
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.
How to Initiate a Return:
-
Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).
- Email us: travelgear.com.au@gmail.com
Include the following information:
- Your order number
- Details of the product(s) to be returned
- Reason for the return
Special Exceptions for Personal and Food Items:
For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.
Non-returnable items include, but are not limited to:
- Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
- Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.
Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.
Returns at Our Expense:
We will replace, refund, or credit any product at our expense under the following conditions:
- You received a damaged or faulty product (claims must be made immediately upon receipt).
- We sent you the wrong product.
- We did not meet fair trading requirements as governed by Australian law.
Shipping Returns:
- If you received a product via Australia Post, our customer service team will email you a RAN.
- Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.
Returns at Your Expense:
We accept returns even if:
- You've changed your mind about the product.
- You made an incorrect choice.
- You failed to verify and accurately provide information when placing an order.
Conditions:
- Claims must be made within 30 days of receiving your product.
- Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
- A restocking/admin fee of up to 20% of the item value may apply.
Shipping Your Return:
You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.
Return Authorisation Number (RAN):
A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.
Replacement and Refund Process:
- Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
- Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.
Need Assistance?
If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au
Your phone is your boarding pass, your map, your camera, and your payment terminal. Losing grip of it in a busy airport or market is a real risk. This universal phone lanyard strap keeps your device attached to you — hands-free, accessible, and right where you need it.
Attach it to your neck, wrist, belt loop, backpack strap, or zipper pull. The adjustable 43cm nylon strap works however you travel, and the low-profile adhesive patch sits flat against virtually any phone or case.
Key Features
- Universal fit: Works with virtually any smartphone including most full-coverage cases — iPhone, Samsung Galaxy, Google Pixel, and similar-sized Android devices.
- Four ways to wear: Around your neck, on your wrist, clipped to a belt loop, or attached to a bag strap or zipper pull.
- Nylon strap with metal hardware: Premium-grade nylon construction with durable metal accents built for daily use.
- Low-profile adhesive patch: The 4.4cm × 0.4cm patch sits flat against your case — discreet and barely noticeable once attached.
- 43cm adjustable strap: Practical reach for neck or wrist wear without excess bulk.
- Four colour options: Black, Gold, Silver, and Rose Gold.
Specifications
| Strap length | 43cm |
|---|---|
| Patch dimensions | 4.4cm × 0.4cm |
| Material | Premium-grade nylon with metal accents |
| Attachment method | Adhesive patch — attaches to phone or case back |
| Wear options | Neck, wrist, belt loop, bag clip |
| Colours available | Black, Gold, Silver, Rose Gold |
| Compatibility | Universal — fits most smartphones with or without a case |
| Ships from | NSW, Australia |
What's Included
- 1× Universal Phone Lanyard Strap
How to Attach — 5 Steps
- Clean the back of your phone or case with a dry cloth to remove dust and oils.
- Peel the backing from the adhesive patch.
- Press the patch firmly onto your phone or case and hold for 30 seconds.
- Thread the lanyard strap through the patch loop.
- Adjust the strap to your preferred length and wear style.
Best For
- Travellers who use their phone for boarding passes, maps, and payments at airports and attractions
- Commuters and festival-goers who want hands-free phone access without holding their device
- Anyone who wants their phone attached and accessible while keeping both hands free
Not Ideal For
- Phones without a flat back surface — the adhesive patch needs a smooth, clean area to bond to
- Users who frequently swap the strap between multiple phones or cases, as the adhesive is designed for a permanent bond
Frequently Asked Questions
Will this work with my phone case?
Yes — the adhesive patch attaches to the back of your case rather than directly to your phone in most setups. It works with most hard-shell, silicone, and leather cases. If you're unsure, test adhesion on a spare case first before committing.
Can I remove and reattach the patch?
The patch uses a strong adhesive designed for a permanent bond. Reattachment after removal is not recommended as adhesion strength reduces significantly. If you need to move to a new device, a replacement patch is the best option.
Is the strap adjustable in length?
Yes. The 43cm strap adjusts for neck or wrist wear and also clips to bag straps, belt loops, and zipper pulls.
What phones does this fit?
Designed to be universal — fits iPhone (all current models), Samsung Galaxy, Google Pixel, and most Android smartphones, with or without a standard case.
Is this suitable for children?
This lanyard is designed for adult use. Neck straps are not recommended for young children — please follow standard safety guidance for your child's age group.
How long does shipping take?
We ship from our NSW warehouse. See our shipping policy for current delivery estimates.
Shipping, Returns & Support
Shipped from our NSW warehouse. For delivery timeframes, returns, and support, see our shipping policy and returns policy. Questions? Contact our team.
Complete Your Travel Setup
Browse our full travel accessories collection and travel gear essentials — everything you need for your next trip, shipped from NSW.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
