Retractable Phone Tether – Anti-Theft Phone Lanyard for Travel
Delivery and Shipping
Delivery and Shipping
Return and Refund Policy
Return and Refund Policy
Welcome to Our Easy Returns!
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.
How to Initiate a Return:
-
Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).
- Email us: travelgear.com.au@gmail.com
Include the following information:
- Your order number
- Details of the product(s) to be returned
- Reason for the return
Special Exceptions for Personal and Food Items:
For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.
Non-returnable items include, but are not limited to:
- Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
- Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.
Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.
Returns at Our Expense:
We will replace, refund, or credit any product at our expense under the following conditions:
- You received a damaged or faulty product (claims must be made immediately upon receipt).
- We sent you the wrong product.
- We did not meet fair trading requirements as governed by Australian law.
Shipping Returns:
- If you received a product via Australia Post, our customer service team will email you a RAN.
- Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.
Returns at Your Expense:
We accept returns even if:
- You've changed your mind about the product.
- You made an incorrect choice.
- You failed to verify and accurately provide information when placing an order.
Conditions:
- Claims must be made within 30 days of receiving your product.
- Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
- A restocking/admin fee of up to 20% of the item value may apply.
Shipping Your Return:
You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.
Return Authorisation Number (RAN):
A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.
Replacement and Refund Process:
- Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
- Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.
Need Assistance?
If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au
A retractable phone tether (also called a retractable phone lanyard or phone leash) is a spring-loaded reel that attaches to your bag or belt and keeps your phone connected by a cord. This one is for travellers, hikers and commuters who want their phone within reach without holding it. The carabiner and the phone tab come in the box, so it works with any phone in a case, including iPhone, Samsung Galaxy and Google Pixel. The cord extends to 60cm so you can use your phone normally, then retracts it back to your bag or belt. The reinforced wire cord helps deter snatch-and-grab theft and guards against accidental drops, whether you are in a crowded market, on a trail or on a packed train.
The carabiner on the webbing strap hooks onto a belt loop, backpack strap or bag D-ring. The phone tab slides between your phone and its case, and the swivel clip on the cord connects to the tab.
Key Features
- Carabiner and phone tab included — everything you need to attach it to a bag and a phone in a case
- 60cm extended cord — enough reach to use your phone at chest height while it stays attached to your bag or belt
- Reinforced wire cord — designed to resist snapping under sudden tension or the weight of a heavy smartphone
- Spring-loaded auto-retract — extends for use, then recoils to keep the tether compact and out of the way
- ABS plastic housing, 42g — a light, hard-wearing reel case for daily travel and outdoor use
- Webbing strap with carabiner — hooks onto belt loops, backpack straps or bag D-rings
- Multi-use — also suits keys, ID badges and access cards
Specifications
| Housing material | ABS plastic |
| Cord material | Reinforced wire |
| Extended cord length | 60 cm (23.6 in) |
| Retracted length | Approx. 20 cm (7.87 in) |
| Weight | 42 g |
| Mechanism | Spring-loaded retractable reel |
| Bag attachment | Carabiner on a webbing strap |
| Phone attachment | Phone tab (included) that sits between the phone and its case |
| Colour | Black |
| Compatibility | Any smartphone used in a case, including iPhone and Android |
What's Included
- 1 x Retractable phone tether with webbing strap and carabiner
- 1 x Phone tab
The 2 x option includes two of each. Phone case and phone not included.
Retractable Tether vs Crossbody Lanyard vs Wrist Strap
| Retractable tether | Crossbody lanyard | Wrist strap | |
|---|---|---|---|
| How it is carried | Hooks to a bag or belt | Worn across the body | Loops around the wrist |
| Phone reach | Extends, then retracts | Fixed length | Short, fixed length |
| Hands free | Partly, phone returns to the reel | Yes, phone hangs at your side | No, phone stays in hand |
| Best for | Bag or belt use, quick access | Walking days, sightseeing | Photos and quick grabs |
Compare more styles in our phone lanyards and straps collection, or read our guide to phone holders for Australian travellers.
Best For
- Travel and busy tourist areas where pickpocketing is a risk
- Hiking and trail walks where a dropped phone is costly
- Commuters on trains and buses
- Work sites, fishing and boating
Not Ideal For
- Phones used without a case, because the tab is held in place by the case
- Climbing or any load-bearing use. The carabiner is for attaching your phone to a bag or belt, not for supporting body weight or gear
Complete Your Travel Security Setup
This tether works best as part of a layered approach. Pair it with an RFID blocking wallet to protect your cards and passport from electronic skimming, or add an anti-theft travel bag with slash-resistant panels and lockable zips. Browse our full range of travel accessories to build out your kit before your next trip.
Frequently Asked Questions
How long is the cord, and how much does it weigh?
The cord extends to 60cm and retracts to a compact reel of about 20cm. The tether weighs 42g.
What comes in the box?
The retractable tether with its webbing strap and carabiner, plus a phone tab. The 2 x option includes two of each. You supply the phone case.
Does it work as an iPhone lanyard or with Android phones?
Yes. It works with any phone used in a case, including iPhone, Samsung Galaxy and Google Pixel, so brand and screen size do not matter. It does not attach to a bare phone because the tab needs the case to hold it.
How do you hook a lanyard to your phone?
Many phone lanyards use a flat tab that sits between the phone and its case. This tether works that way: slide the included phone tab between your phone and case, close the case over it, then connect the swivel clip on the cord to the tab. Check the connection is secure before you rely on it.
What is a phone strap called?
Phone straps go by several names: phone lanyard, phone tether, phone leash, phone reel, wrist strap and crossbody strap. A retractable phone tether is the reel-style version, with a spring-loaded cord that extends and retracts.
How strong is the retractable cord?
The cord is reinforced wire designed to resist snapping under sudden force or the weight of a heavy smartphone. It is built for travel and outdoor use rather than as a decorative lanyard.
Can I use this phone tether for keys or an ID badge?
Yes. The reel suits keys, access cards, ID badges or small tools, anything you want within reach without fully detaching from your bag or belt.
How does the tether attach to my bag or clothing?
The carabiner on the webbing strap hooks onto a belt loop, backpack strap, vest loop or bag D-ring.
Is this phone lanyard suitable for hiking?
It is designed for outdoor use. The ABS housing and reinforced wire cord suit trail days where you want your phone accessible but tethered.
What about delivery and returns?
For delivery times, returns and warranty, see our shipping policy and returns policy.
Payment & Security
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