Airline Approved Pet Carrier – Comfy Tote
Airline Approved Pet Carrier – Comfy Tote - Black / Small is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Return and Refund Policy
Return and Refund Policy
Welcome to Our Easy Returns!
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.
How to Initiate a Return:
-
Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).
- Email us: travelgear.com.au@gmail.com
Include the following information:
- Your order number
- Details of the product(s) to be returned
- Reason for the return
Special Exceptions for Personal and Food Items:
For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.
Non-returnable items include, but are not limited to:
- Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
- Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.
Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.
Returns at Our Expense:
We will replace, refund, or credit any product at our expense under the following conditions:
- You received a damaged or faulty product (claims must be made immediately upon receipt).
- We sent you the wrong product.
- We did not meet fair trading requirements as governed by Australian law.
Shipping Returns:
- If you received a product via Australia Post, our customer service team will email you a RAN.
- Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.
Returns at Your Expense:
We accept returns even if:
- You've changed your mind about the product.
- You made an incorrect choice.
- You failed to verify and accurately provide information when placing an order.
Conditions:
- Claims must be made within 30 days of receiving your product.
- Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
- A restocking/admin fee of up to 20% of the item value may apply.
Shipping Your Return:
You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.
Return Authorisation Number (RAN):
A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.
Replacement and Refund Process:
- Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
- Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.
Need Assistance?
If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au
Travelling with your pet should feel calm and simple, not stressful. This soft airline approved pet carrier tote lets your small dog or cat ride close to you while you move through airports, taxis, and vet visits with ease.
Sizes (external, approx)
- Small: 43 x 20 x 29 cm – best for pets up to ~2.5 kg
- Medium: 47 x 24.5 x 33 cm – best for pets up to ~4 kg
- Large: 52 x 24.5 x 33 cm – best for pets up to ~5 kg
Carrier weight (approx):
- Small: ~0.60 kg
- Medium: ~0.65 kg
- Large: ~0.77 kg
Technical Specifications
- Product type: soft tote-style airline approved pet carrier
- Material: breathable nylon fabric with mesh panels
- Colours: Black, Blue, Purple, Green, Pink (subject to stock)
- Design: collapsible soft-sided frame with top and/or side zip openings
- Straps: detachable and adjustable shoulder strap with shoulder pad, plus fixed carry handles
- Use case: cabin travel (where allowed), car trips, public transport, vet visits, and day-to-day errands
What's in the Box
- 1 x Large Portable Airline Approved Tote Pet Carrier Bag (size selected)
- 1 x Detachable, adjustable shoulder strap with shoulder pad
Made from lightweight nylon with breathable mesh panels, it keeps your pet cool and secure, while padded, adjustable straps keep your shoulders happy too. When the trip is over, the carrier folds flat and slips into a cupboard or suitcase.
At Travel Gear, we’ve chosen this design for Aussie families, frequent flyers, and anyone who wants safe, hands-on pet travel without bulky crates.
Best for: small dogs, cats, and other small pets on domestic flights, weekend trips, vet visits, city errands, and caravan or road trips.
Suitable for: most airline cabin pet travel setups when used within their size and weight limits. If you're flying with a specific airline or travelling overseas, always check their latest pet carrier rules and cabin size guides before you book.
Features
- Airy and breathable: mesh panels on the sides help fresh air flow so your pet stays cooler and calmer.
- Soft but sturdy shell: durable nylon fabric resists everyday knocks and light scratching from paws and claws.
- Comfort carry straps: padded, adjustable shoulder strap plus grab handles for quick lifting on and off seats.
- Velcro strap keeper: strap stays in place with a hook-and-loop (Velcro-style) holder to reduce slipping while you walk.
- Fold-flat design: collapses quickly when not in use so it’s easy to store in a cupboard, boot, or suitcase.
- Gentle support when unwell: soft base helps your pet rest comfortably on the way to the vet when they’re feeling off-colour.
Why “Stress-Free Pet Travel”?
- Close contact: keep your pet by your side in busy spaces so they feel more secure and less anxious.
- Simple to handle: light weight plus padded strap means less strain when you’re walking through the terminal or city streets.
- Quick in and out: zip openings make it easy to place your pet inside or give a reassuring pat on the go.
- Easy to store: folds down flat so it doesn’t take over your home or caravan between trips.
- Everyday friendly: just as useful for vet visits, café stops, and school runs as it is for flights.
Using Your Pet Carrier Bag: Simple Steps
- Choose the right size for your pet so they can stand up, turn around, and lie down comfortably.
- Place a small towel, blanket, or pee pad in the base so it feels soft and familiar.
- Open the zip, guide your pet inside, and secure any internal safety clip to their harness if fitted.
- Close the zips fully and check that paws, tails, and fur are clear of the zip path.
- Adjust the shoulder strap length so the carrier sits at a comfy height by your hip.
- For flights, check your airline’s pet rules ahead of time and confirm the carrier fits within their stated cabin or cargo limits.
- After travel, wipe down the fabric with a damp cloth and let it dry fully before folding and storing.
Limitations & Care Notes
- Always check current airline size and weight limits for pets before you fly; rules differ between airlines and routes.
- Best for small pets only; do not overload the carrier beyond the suggested weight for each size.
- Not designed as a chew toy; pets that chew heavily should be supervised closely.
- Spot clean with a damp cloth and mild soap; avoid harsh cleaners or machine washing unless care instructions allow.
- Allow the carrier to dry completely before storage to prevent odours and mould.
- Inspect zips, straps, and stitching regularly and stop using the carrier if you see damage that could affect safety.
Shipping & Returns
We ship Australia-wide from our NSW warehouse. For dispatch timeframes, delivery details, and return steps, please see our Shipping & Delivery Policy and our Returns & Refunds Policy.
Airline Approved Pet Carrier FAQs
Is this carrier airline approved?
This soft airline approved pet carrier is designed to suit typical cabin pet carrier rules for many airlines. However, each airline sets its own pet policy and may update rules over time, so always confirm size, weight, and pet travel rules with your airline before you fly.
Which size should I choose for my pet?
Measure your pet from nose to base of tail and from floor to top of shoulders. They should be able to stand, turn, and lie down. Use the size guide in the specs and pick the smallest size that still allows easy movement.
Can I use this pet carrier in the car?
Yes, it is suitable for car travel. Place the carrier on a flat seat surface and use the strap or seat belt (where possible) to help keep it from sliding while you drive.
Is the carrier waterproof?
The nylon fabric offers light water resistance for everyday use, but it is not a sealed, fully waterproof crate. For heavy rain, keep the carrier sheltered where you can.
How do I clean the carrier after a trip?
Remove any loose hair or debris, then wipe the fabric and mesh with a damp cloth and mild soap. Let it dry in a shaded, airy spot before folding and storing.
Can this carrier be checked in as luggage?
Many airlines require rigid crates for checked baggage or cargo pet travel. This soft carrier is usually better suited to cabin travel or car trips. Always check your airline’s pet carrier rules for checked pets before booking.
Why Buy From Travel Gear
- Australian business: Aussie-owned and based in NSW, with local support when you need it.
- Fast shipping Australia-wide: quick dispatch on in-stock items so you can get travel-ready sooner.
- Travel-tested gear: curated range of pet travel products chosen for real-world use by Aussie travellers.
- Secure checkout: trusted payment options for safe, simple ordering.
- Helpful advice: our team can help you choose travel gear to suit your trip and your pet.
- Easy returns: clear returns process if the item isn’t the right fit.
Complete your travel kit? Browse our Airline Approved Pet Carriers range for more crates, bags, and accessories to keep your pet safe and comfortable on the move.
Planning your first flight with a pet? You may also like our guide Avoid Airport Nightmares: The Truth About Airline Pet Carrier Rules .
Payment & Security
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