Madagascar Centella Poremizing Travel Kit
Delivery and Shipping
Delivery and Shipping
Return and Refund Policy
Return and Refund Policy
Welcome to Our Easy Returns!
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.
How to Initiate a Return:
-
Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).
- Email us: travelgear.com.au@gmail.com
Include the following information:
- Your order number
- Details of the product(s) to be returned
- Reason for the return
Special Exceptions for Personal and Food Items:
For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.
Non-returnable items include, but are not limited to:
- Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
- Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.
Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.
Returns at Our Expense:
We will replace, refund, or credit any product at our expense under the following conditions:
- You received a damaged or faulty product (claims must be made immediately upon receipt).
- We sent you the wrong product.
- We did not meet fair trading requirements as governed by Australian law.
Shipping Returns:
- If you received a product via Australia Post, our customer service team will email you a RAN.
- Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.
Returns at Your Expense:
We accept returns even if:
- You've changed your mind about the product.
- You made an incorrect choice.
- You failed to verify and accurately provide information when placing an order.
Conditions:
- Claims must be made within 30 days of receiving your product.
- Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
- A restocking/admin fee of up to 20% of the item value may apply.
Shipping Your Return:
You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.
Return Authorisation Number (RAN):
A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.
Replacement and Refund Process:
- Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
- Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.
Need Assistance?
If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au
This Madagascar Centella Travel Kit is a five-step skincare travel kit for travellers whose skin feels dry, tight or red after flights, sun and changes in climate. It gives you a full cleanse, tone and moisturise routine in five minis.
Each product contains centella asiatica extract, a plant ingredient used in Korean skincare to soothe and hydrate skin. Every container is 30 ml or less, so the whole kit fits in your clear liquids bag for carry-on.
Use it on long-haul flights out of Australia, beach holidays and weekends away, or to try the range before buying full sizes.
Best for: long-haul flyers, travellers with sensitive skin, frequent business travellers, weekends away and gym bags.
Suitable for: all skin types, including sensitive skin. Each container is under the 100 ml limit for liquids in carry-on on international flights. Rules can vary, so check your airline and airport before you fly.
🔧 Features
- Complete routine: Cleansing oil, foam cleanser, toner, ampoule and cream in one kit.
- Double cleanse: The oil lifts sunscreen and makeup. The foam then cleans pores without stripping your skin.
- Hydrating toner: Adds moisture back after cleansing and gently clears away dead skin cells.
- Soothing finish: The ampoule and cream calm the look of redness and support your skin's moisture barrier.
- Carry-on sizes: Five minis from 20 to 30 ml, taking up very little room in your liquids bag.
Technical Specifications
- Key ingredient: Centella asiatica extract sourced from Madagascar
- Skin type: All skin types, including sensitive skin
- Testing: Dermatologically tested, non-comedogenic
- Container sizes: 20 ml to 30 ml each
- Total volume: 140 ml across 5 products
- Routine steps: 5 (cleanse, cleanse, tone, treat, moisturise)
📦 What's in the Box
- 1 x Centella Light Cleansing Oil (30 ml)
- 1 x Centella Ampoule Foam (20 ml)
- 1 x Centella Toning Toner (30 ml)
- 1 x Centella Ampoule (30 ml)
- 1 x Centella Soothing Cream (30 ml)
Why "Travel-Ready"?
- Every container is 30 ml or less, well under the 100 ml carry-on liquid limit.
- One small kit replaces five full-size bottles in your toiletry bag.
- The cleansing oil removes sunscreen properly, which matters on beach and summer trips.
- Centella-based formulas help settle skin that feels tight or irritated after dry cabin air.
🧳 Using Your Skincare Travel Kit: Step-by-Step
- For carry-on, place all five minis in your clear, resealable liquids bag before you get to security.
- Cleansing Oil: Massage onto dry skin to lift sunscreen and makeup, then rinse with lukewarm water.
- Ampoule Foam: Lather a small amount with water, wash your face and rinse.
- Toning Toner: Pat onto clean skin with your hands or a cotton pad.
- Ampoule: Press a few drops into your skin.
- Soothing Cream: Apply a thin layer to seal in moisture.
- On long flights, a thin layer of cream mid-flight helps with dry cabin air.
⚠️ Limitations & Care Notes
- Carry-on liquid rules vary by airport and airline. Check before you fly.
- The kit doesn't include sunscreen. Apply SPF during the day, especially on sunny trips.
- If you have sensitive skin, patch test first. Stop using any product that causes irritation.
- For external use only. Avoid contact with your eyes.
- Store in a cool, dry place out of direct sun. Don't leave it in a hot car.
- Check the use-by information on each product's packaging.
🚚 Shipping & Returns
We ship Australia-wide from our NSW warehouse. Standard flat-rate shipping takes around 2–4 days to eastern capital cities, and express shipping is available at checkout. We can't deliver to PO Boxes or parcel lockers, so please use a street address. For dispatch times, delivery info and return steps, see our Shipping & Delivery Policy.
Skincare Travel Kit FAQs
Can I take this skincare travel kit in my carry-on?
Yes. Every container is 30 ml or less, under the 100 ml limit for carry-on liquids on international flights. Pack them in a single clear, resealable bag.
Is it suitable for sensitive skin?
It's made for all skin types, including sensitive skin. If your skin reacts easily, patch test each product first.
What order do I use the products in?
Cleansing Oil, then Ampoule Foam, then Toning Toner, then Ampoule, and finish with Soothing Cream.
Does the kit include sunscreen?
No. Pair it with your usual SPF during the day.
Is this the same as the Poremizing travel kit?
No. This kit uses the original centella range for soothing and hydration. The Poremizing kit is a separate set focused on pores and oil control.
Why Buy From Us
- Australian-owned and operated since 2002
- Orders ship from our warehouse in Newcastle, NSW
- Most orders dispatched within 24 hours
- Flat-rate standard shipping, with express available at checkout
- Expert advice to help you choose the right travel gear
- Easy returns and exchanges
Complete your travel kit? Browse our Toiletries range for refillable bottles, travel-size essentials and leak-proof containers.
Not sure what else to pack? Read our packing checklist for Australian travellers.
Payment & Security
Payment methods
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