Henty Wingman garment backpack
Henty Wingman garment backpack - Compact is backordered and will ship as soon as it is back in stock.
Delivery and Shipping
Delivery and Shipping
Return and Refund Policy
Return and Refund Policy
Welcome to Our Easy Returns!
Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.
How to Initiate a Return:
-
Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).
- Email us: travelgear.com.au@gmail.com
Include the following information:
- Your order number
- Details of the product(s) to be returned
- Reason for the return
Special Exceptions for Personal and Food Items:
For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.
Non-returnable items include, but are not limited to:
- Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
- Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.
Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.
Returns at Our Expense:
We will replace, refund, or credit any product at our expense under the following conditions:
- You received a damaged or faulty product (claims must be made immediately upon receipt).
- We sent you the wrong product.
- We did not meet fair trading requirements as governed by Australian law.
Shipping Returns:
- If you received a product via Australia Post, our customer service team will email you a RAN.
- Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.
Returns at Your Expense:
We accept returns even if:
- You've changed your mind about the product.
- You made an incorrect choice.
- You failed to verify and accurately provide information when placing an order.
Conditions:
- Claims must be made within 30 days of receiving your product.
- Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
- A restocking/admin fee of up to 20% of the item value may apply.
Shipping Your Return:
You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.
Return Authorisation Number (RAN):
A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.
Replacement and Refund Process:
- Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
- Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.
Need Assistance?
If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au
The Wingman Backpack comes with a gym / utility bag and can be used together or separately.
The Wingman Backpack was designed to transport business suits, dresses, shirts, ipads and accessories with the convenience and comfort of a backpack.
The Wingman Backpack has semi-rigid vertical ribs (made in Tasmania, Australia from 100 per cent recycled plastic) which restricts the diameter of the suit bag when rolled, minimising garment creases. This is what differentiates the Wingman from its poorer cousins – traditional fold in half suit bags.
The Henty Wingman garment backpack features:
- Heavy duty tarpaulin gym / utility bag with shoulder strap
- Large external pocket for keys, documents/folders and accessories
- Fixed 13–15 inch laptop pouch
- Removable phone/tablet pouch
- Padded adjustable shoulder straps with chest strap
- Adjustable waist strap
- High visibility waterproof rain jacket with taped seams
- Reflective piping for flare attention at night
- Webbing loop for bicycle light
- Foldable hook coat hanger
Designed in Tasmania for world travel
Henty is a Tasmanian company named after a remote region on the rugged west coast of Tasmania, Australia. Frustrated with the lack of products available for transporting business wear, Jeremy Grey and Jon Gourlay conceived the Wingman – a multi purpose bag that enables easy and versatile all weather commuting and travel for active men and women.
It took the guys two years to finish Henty’s flagship product, which hit the market to rave reviews in 2012.
What can I fit in my Henty Wingman?
The Henty Wingman garment backpack has been designed to carry as little as a single shirt, or:
1 x suit (jacket and pants/skirt) + 1 x shirt/blouse
3/4 x shirts/blouses
The Wingman Compact will carry the same load. For ultimate reduction in creases, we recommend you use a dry cleaning poly bag for each item.
What can I use my Henty Wingman for?
The Henty Wingman garment backpack has been designed with cyclists in mind, and the majority of Wingmen are used for cycling commuting. However, we’ve also received great feedback from a variety of users who believe the Wingman has a wider application and suits their needs. These uses include:
- Suit bag for yoga,
- Suit bag for the gym,
- Suit bag for paddling,
- Aeroplane carry-on luggage
- Walking to work
The Henty Wingman is ideal for air travel
The Henty Wingman garment backpack is compact enough to comply with airline carry-on luggage and it is also tough enough to travel as checked-in luggage.
Your Wingman is tough enough to check-in, but we recommend that you remove your laptop or tablet and other valuable items first. The ribs will not be damaged as the gym bag in the centre will stop them from being bent. The Wingman will provide the same level of protection as a normal soft duffle.
What size Henty Wingman should I get?
The Henty Wingman garment backpack comes in two sizes: Standard and Compact. As a general rule, the Wingman Standard will suit most males, and the Wingman Compact will suit most females. If you wish to confirm your size, you need to determine the full shoulder measurement of your suit/suit/blouse. See photo below for an example of a full shoulder measurement (click on photo to enlarge).
The measurement is taken from the outside edges of the shoulder pads when the suit is on a clothes hanger.
If your full shoulder measurement is:
Less than 47cm, the compact will satisfy your needs.
Between 47 and 56cm, the standard will be sufficient.
Between 56 and 60cm, some creasing may occur in the shoulder region, but overall creasing significantly less than a traditional garment bag.
Greater than 60cm, please email us and Henty may be able to tailor one for you.
Please note: this product will be shipped using a road courier service. This item can only be shipped to Australian street addresses and cannot be shipped to a DX address, PO Box or parcel locker. International delivery is not available for this product. The express next business day delivery option is not available for this product.
DIMENSIONS & WEIGHT
Wingman garment backpack (standard size) 1.7kgs
Rolled – 56 x 22 x 25cm
Unrolled – 56 x 101cm
Gym/Utility Bag 0.4Kgs
50 x 19cm cylinder; 14 litres
Wingman Compact garment backpack (compact size) 1.6kgs
Rolled – 48 x 22 x 25cm
Unrolled – 48 x 101cm
Gym/Utility Bag 0.3Kgs
42 x 19cm cylinder; 12 litres
CAPACITY (both sizes)
1 x suit (jacket and pants/skirt) + 1 x shirt/blouse, or
3 x shirts/blouses.
Payment & Security
Payment methods
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