FAST & RELIABLE SHIPPING TO AU & NZ! 🚚 DESPATCHED WITHIN 24HRS!

Philips 3000 Series Handheld Steamer

$89.99 $106.00
Shipping calculated at checkout.

Delivery and Shipping

 

Reliable Domestic Shipping (Australia):

  • Same-Day Dispatch: Orders placed before 2:00 PM (Mon - Fri) are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
  • 24-Hour Dispatch, Not Delivery: While we strive to ship orders within 24 hours, delivery times depend on Australia Post and other factors beyond our control. Express Post is not available.
  • Flat-Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, with estimated delivery times of 2-4 days to Australian Eastern Capitals. Delivery to rural and remote areas may take longer.

Upgrade to eParcel Express:

  • Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).

Delivery Timeline:

  • Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
  • Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
  • Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.

Shipping to New Zealand:

  • Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!

Additional Information:

  • Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."

Warehouse Location:

  • All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.

Why Choose Travel Gear?

  • Trustworthy Service: We are committed to providing reliable and prompt shipping services.
  • Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
  • Comprehensive Support: Our customer service team is always ready to assist you with any queries.

Contact Us:

 

Return and Refund Policy

Welcome to Our Easy Returns!

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.

How to Initiate a Return:

  1. Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).

    Include the following information:

    • Your order number
    • Details of the product(s) to be returned
    • Reason for the return

Special Exceptions for Personal and Food Items:

For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.

Non-returnable items include, but are not limited to:

  • Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
  • Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.

Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.

Returns at Our Expense:

We will replace, refund, or credit any product at our expense under the following conditions:

  • You received a damaged or faulty product (claims must be made immediately upon receipt).
  • We sent you the wrong product.
  • We did not meet fair trading requirements as governed by Australian law.

Shipping Returns:

  • If you received a product via Australia Post, our customer service team will email you a RAN.
  • Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.

Returns at Your Expense:

We accept returns even if:

  • You've changed your mind about the product.
  • You made an incorrect choice.
  • You failed to verify and accurately provide information when placing an order.

Conditions:

  • Claims must be made within 30 days of receiving your product.
  • Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
  • A restocking/admin fee of up to 20% of the item value may apply.

Shipping Your Return:

You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.

Return Authorisation Number (RAN):

A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.

Replacement and Refund Process:

  • Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
  • Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.

Need Assistance?

If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au  

 

Stay fresh, sharp, and wrinkle-free – wherever life takes you.
From morning meetings in Melbourne to backpacking through Byron Bay, the Philips 3000 Series Handheld Steamer is your lightweight, foldable solution for quick, safe, and easy clothing care – no ironing board required.

🔥 Why Aussie Travellers Love It:

Effortless Wrinkle Removal on the Go
With continuous steam up to 20g/min, smooth out wrinkles in seconds – even tricky areas like collars and cuffs. Steam horizontally or vertically with ease.

Hygienic Refresh Without Washing
Sanitise your clothes while you steam. This device removes odours and kills 99.9% of germs, helping you stretch more wears out of each outfit. Ideal for camping trips or when laundry access is limited.

Burn-Free Confidence for Delicate Fabrics
The SmartFlow steam plate is safe on all fabrics – including silk, satin, and synthetics. No shine, no burns, just crisp results and peace of mind.

Ultra-Portable & Foldable Design
Weighing next to nothing and designed to fold flat, this steamer is a space-saving game-changer for frequent flyers, van-lifers, and weekend wanderers alike.

No-Hassle 100ml Water Tank
Steam up to one full outfit on a single fill with the easy-detach water tank – perfect for touch-ups before a dinner date, client meeting, or photo-worthy hike.

From outback adventures to international business trips, this compact steamer delivers big results in a tiny package. Keep your gear fresh, crisp, and ready for anything – without hunting for an iron or wasting time on laundry.

 

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.