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Must Have Essential Travel Luggage - Bags & Security Gadgets!

YES4PETS Large Fordable Pet Dog Puppy Soft Crate With Curtain-Brown

$89.99 $140.00
Shipping calculated at checkout.

Delivery and Shipping

 

Reliable Domestic Shipping (Australia):

  • Standard Shipping: We provide reliable shipping within Australia.
  • Same-Day Dispatch: Orders placed before 2:00 PM Mon - Fri are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
  • Flat Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, ensuring delivery within 2-4 days to Australian Eastern Capitals. Delivery to rural areas may take slightly longer.

Upgrade to eParcel Express:

  • Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).

Delivery Timeline:

  • Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
  • Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
  • Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.

Shipping to New Zealand:

  • Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!

Additional Information:

  • Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."

Warehouse Location:

  • All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.

Why Choose Travel Gear?

  • Trustworthy Service: We are committed to providing reliable and prompt shipping services.
  • Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
  • Comprehensive Support: Our customer service team is always ready to assist you with any queries.

Contact Us:

 

Return and Refund Policy

Welcome to Our Easy Returns!

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.

How to Initiate a Return:

  1. Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).

    Include the following information:

    • Your order number
    • Details of the product(s) to be returned
    • Reason for the return

Special Exceptions for Personal and Food Items:

For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.

Non-returnable items include, but are not limited to:

  • Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
  • Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.

Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.

Returns at Our Expense:

We will replace, refund, or credit any product at our expense under the following conditions:

  • You received a damaged or faulty product (claims must be made immediately upon receipt).
  • We sent you the wrong product.
  • We did not meet fair trading requirements as governed by Australian law.

Shipping Returns:

  • If you received a product via Australia Post, our customer service team will email you a RAN.
  • Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.

Returns at Your Expense:

We accept returns even if:

  • You've changed your mind about the product.
  • You made an incorrect choice.
  • You failed to verify and accurately provide information when placing an order.

Conditions:

  • Claims must be made within 30 days of receiving your product.
  • Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
  • A restocking/admin fee of up to 20% of the item value may apply.

Shipping Your Return:

You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.

Return Authorisation Number (RAN):

A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.

Replacement and Refund Process:

  • Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
  • Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.

Need Assistance?

If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au  

 

V278-SC7052-L_BROWN

YES4PETS Large Fordable Pet Dog Puppy Soft Crate With Curtain-Brown

Our Dog Crate is made of 600D polyester giving higher durability. The design features mesh windows in every panel delivering better ventilation and a comfortable floor mat. The accessory bag on the side provides handy storage for accessories.

The carry straps on top make moving the crate around effortless. The crate can be folded flat for easy storage and with the snap clips on both sides, it is simple to carry.

Our water resistance soft dog crates are perfect for containing your dog either at home or away from home including car travel, house training, camping, or trips to the beach. They are lightweight and portable as it is collapsible to size like a paper.

Features:

* Sturdy metal construction
* Water resistance 
* 600D polyester provides High Durability
* Removable floor mat
* 3 doors and mesh on 5 panels for ventilation
* 2 storage bags on the side and top
* Fold flat for easy transport
* Machine Washable
* Overall size : about 70 cm (L) x 52 cm (W) x 52 cm (H)

Package Contents:

* 1 x Soft Dog Crate

COM (change of mind) Return Policy:

Products must be returned within 14 days from the date of delivery. 
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same or exceeding cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. 

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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Travel Gear

YES4PETS Large Fordable Pet Dog Puppy Soft Crate With Curtain-Brown

$89.99 $140.00
V278-SC7052-L_BROWN

YES4PETS Large Fordable Pet Dog Puppy Soft Crate With Curtain-Brown

Our Dog Crate is made of 600D polyester giving higher durability. The design features mesh windows in every panel delivering better ventilation and a comfortable floor mat. The accessory bag on the side provides handy storage for accessories.

The carry straps on top make moving the crate around effortless. The crate can be folded flat for easy storage and with the snap clips on both sides, it is simple to carry.

Our water resistance soft dog crates are perfect for containing your dog either at home or away from home including car travel, house training, camping, or trips to the beach. They are lightweight and portable as it is collapsible to size like a paper.

Features:

* Sturdy metal construction
* Water resistance 
* 600D polyester provides High Durability
* Removable floor mat
* 3 doors and mesh on 5 panels for ventilation
* 2 storage bags on the side and top
* Fold flat for easy transport
* Machine Washable
* Overall size : about 70 cm (L) x 52 cm (W) x 52 cm (H)

Package Contents:

* 1 x Soft Dog Crate

COM (change of mind) Return Policy:

Products must be returned within 14 days from the date of delivery. 
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same or exceeding cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. 

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