Must Have Essential Travel Luggage - Bags & Security Gadgets!

CARES Special Need Travel Restraint System

$129.95 $162.95
Shipping calculated at checkout.

Delivery and Shipping

 

Shipping Policy

Reliable Domestic Shipping (Australia):

  • Standard Shipping: We provide reliable shipping within Australia.
  • Same-Day Dispatch: Orders placed before 2:00 PM Mon - Fri are dispatched the same day via eParcel Post with tracking. Orders placed after 2:00 PM are shipped the next business day.
  • Flat Rate Shipping: Enjoy a flat rate shipping fee with eParcel Post, ensuring delivery within 2-4 days to Australian Eastern Capitals. Delivery to rural areas may take slightly longer.

Upgrade to eParcel Express:

  • Express Shipping Option: Upgrade to eParcel Express at checkout for faster delivery. This method ensures next business day delivery to most locations Australia-wide (note: delivery to non-metropolitan areas may take longer).

Delivery Timeline:

  • Prompt Delivery: Orders received and paid for before 2:00 PM (AEST) on business days are dispatched the same day.
  • Next Business Day Delivery: Expect next business day delivery if your destination is within the Express Post Delivery Network.
  • Order Processing Notification: If there are any delays (e.g., if an item is out of stock), we will contact you within one business day.

Shipping to New Zealand:

  • Custom Shipping Quotes: For shipping to New Zealand, email us a list of items and your delivery address at travelgear.com.au@gmail.com or call us at 0412 333 115 for a shipping quote. We're here to help!

Additional Information:

  • Learn More: For detailed Australia Post shipping times, visit their website. Scroll down to the bottom of the page and click on the "+" on the right of "express post delivery postcodes."

Warehouse Location:

  • All orders are dispatched from our centrally located warehouse: 1 Pillapai St., Charlestown, NSW 2290, Australia.

Why Choose Travel Gear?

  • Trustworthy Service: We are committed to providing reliable and prompt shipping services.
  • Customer Satisfaction: Our easy and hassle-free returns policy ensures you are satisfied with your purchase.
  • Comprehensive Support: Our customer service team is always ready to assist you with any queries.

Contact Us:

 

Return and Refund Policy

Welcome to Our Easy Returns!

Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it even if you simply change your mind. Just follow our returns process to ensure a smooth experience.

How to Initiate a Return:

  1. Contact Us First: Before sending back any products, please contact our customer service team to obtain a Return Authorisation Number (RAN).

    Include the following information:

    • Your order number
    • Details of the product(s) to be returned
    • Reason for the return

Special Exceptions for Personal and Food Items:

For health and safety reasons, we do not accept returns for change of mind on personal or food items unless the item is faulty, significantly different from what was shown to you, not performing as expected, or in breach of manufacturer's warranties or consumer guarantees.

Non-returnable items include, but are not limited to:

  • Personal Items: Pillows, eye masks, face masks, gaiters, sleeping bags, sleeping mats, sleeping liners, water bottles, mugs, hair appliances, manicure sets, ear plugs, earbuds, headphones.
  • Food Items: Back Country Cuisine Freeze Dried Food, Outdoor Gourmet Freeze Dried Food.

Note: Freeze Dried Foods must be stored correctly to ensure longevity. Once they have been in your possession, we cannot verify their handling or storage, thus we cannot return them to stock.

Returns at Our Expense:

We will replace, refund, or credit any product at our expense under the following conditions:

  • You received a damaged or faulty product (claims must be made immediately upon receipt).
  • We sent you the wrong product.
  • We did not meet fair trading requirements as governed by Australian law.

Shipping Returns:

  • If you received a product via Australia Post, our customer service team will email you a RAN.
  • Use Australia Post Registered Post to return the package to avoid loss. Once we receive the parcel, we will refund your shipping costs.

Returns at Your Expense:

We accept returns even if:

  • You've changed your mind about the product.
  • You made an incorrect choice.
  • You failed to verify and accurately provide information when placing an order.

Conditions:

  • Claims must be made within 30 days of receiving your product.
  • Items must be in 100% resaleable condition. Used or imperfect items are not eligible for return.
  • A restocking/admin fee of up to 20% of the item value may apply.

Shipping Your Return:

You can choose your preferred delivery method (Australia Post or courier). Ensure you use Registered Post to avoid loss.

Return Authorisation Number (RAN):

A RAN is required before returning any product. Once issued, the package must be returned within 14 days. All products must be in original, unmarked packaging, including accessories and documentation.

Replacement and Refund Process:

  • Replacement: A replacement product will be shipped at our expense once we receive the returned product. Delivery time is based on product availability on our website.
  • Refund/Credit: Refunds include all shipping and associated costs. No refund/credit will be issued until we receive the returned product. Refunds will be processed via the same payment method used for the purchase.

Need Assistance?

If you have any further questions regarding our returns policy, please contact our Help Centre. shop@travelgear.com.au  

 


The Only FAA-Approved Child Aviation Restraint System Tailored for Special Needs Children

Traveling by air with a young child who has special needs? Ensure their utmost safety and comfort with the CARES Child Aviation Restraint System. This system is the only FAA-approved harness-type restraint specifically designed to provide an alternative to traditional car seats, making air travel easier and safer for children with special needs.

Purchase Directly from the Creators at AmSafe Avoid imitations and ensure authenticity when you order directly through our official website. This is the only place to purchase a brand new, certified CARES system, straight from its designers.

Key Features Designed with Special Needs in Mind:

  • FAA-Certified Safety: The first and only aviation safety device of its kind certified for children, providing peace of mind for parents and caregivers.
  • Easy and Quick Setup: Can be installed in less than a minute on any airplane seat (excluding emergency exit rows), simplifying the travel process.
  • Lightweight and Portable: Weighing less than 500 grams, it comes with a compact stuff sack, making it easy to carry without adding bulk.
  • Adaptable Comfort: Designed for children weighing between 10-20kg (approximately 1-5 years old), ensuring a secure and snug fit, crucial for children who may find the vastness of standard airplane seats overwhelming.
  • Extensive Certifications: Including CASA in Australia, recognizing its suitability and safety for children with special needs.
  • Widely Accepted by Airlines: Ensures a smoother travel experience on most international flights.
  • Learn more about the transformative benefits of the CARES Child Aviation Restraint System for children with special needs by exploring our detailed guide on our blog.

Enhancing the Flight Experience for Special Needs Children: CARES provides additional support and security during all phases of flight including taxiing, take off, turbulence, and landing. It stabilizes children who may struggle with the sensory experiences of travel, and its harness system mimics the familiarity of car seats, helping to soothe and comfort.

Inspired by Real Family Needs: Conceived by Louise Stoll after witnessing the travel challenges faced by her pregnant daughter managing a toddler. CARES is the result of practical, innovative thinking aimed at making air travel more accessible and less stressful for families with special needs children.

Trusted by Over 70,000 Families Worldwide: Join a community of satisfied caregivers who rely on CARES for a safer, more comfortable travel experience for their children.

Note: Our product ships fully certified for consumer use, with no additional airline-specific tags required.

Order Today: Choose CARES for a travel solution that addresses the unique needs of special needs children, ensuring safety, comfort, and peace of mind during your flights.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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faa-cares-aviation-restraint-system
Travelgear.com.au

CARES Special Need Travel Restraint System

$129.95 $162.95

The Only FAA-Approved Child Aviation Restraint System Tailored for Special Needs Children

Traveling by air with a young child who has special needs? Ensure their utmost safety and comfort with the CARES Child Aviation Restraint System. This system is the only FAA-approved harness-type restraint specifically designed to provide an alternative to traditional car seats, making air travel easier and safer for children with special needs.

Purchase Directly from the Creators at AmSafe Avoid imitations and ensure authenticity when you order directly through our official website. This is the only place to purchase a brand new, certified CARES system, straight from its designers.

Key Features Designed with Special Needs in Mind:

Enhancing the Flight Experience for Special Needs Children: CARES provides additional support and security during all phases of flight including taxiing, take off, turbulence, and landing. It stabilizes children who may struggle with the sensory experiences of travel, and its harness system mimics the familiarity of car seats, helping to soothe and comfort.

Inspired by Real Family Needs: Conceived by Louise Stoll after witnessing the travel challenges faced by her pregnant daughter managing a toddler. CARES is the result of practical, innovative thinking aimed at making air travel more accessible and less stressful for families with special needs children.

Trusted by Over 70,000 Families Worldwide: Join a community of satisfied caregivers who rely on CARES for a safer, more comfortable travel experience for their children.

Note: Our product ships fully certified for consumer use, with no additional airline-specific tags required.

Order Today: Choose CARES for a travel solution that addresses the unique needs of special needs children, ensuring safety, comfort, and peace of mind during your flights.

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